Shellon Blanchard-Clarke, Mba, Sphr Email and Phone Number
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I am a global Human Resources executive with experience in global strategy, transformation, and talent operations in the healthcare, retail, SaaS, and consulting industries. I help organizations deliver value by leading the design, implementation, and scaling of strategic people and program initiatives with operational excellence.As a Managing Director with Accenture, I directed the strategic HR initiatives with Accenture with their largest BPO partner, a F500 financial services client, impacting a global workforce of 13,000 employees, delivering $100M in business revenue. I built a repeatable and scalable onboarding initiative for 2,000+ acquired employees ensuring seamless business continuity with zero downtime. I also led the global transformation of talent operations and 75 professionals supporting 4,000 recruiters representing 53 countries, resulting in 10% operational improvement in recruiting efficiencies, leveraging technology and data insights to optimize talent and recruitment initiatives and Agile DevSecOps teams and Scrum Masters to prioritize work containers.At Fiserv, a global fintech company, I implemented an HR Analytics Governance and Capability model, and led a strategy optimizing a global HR dashboard resulting in a 10% increase in employee engagement and talent retention. I also served as HR Lead for a $300M business with 2,500 employees to oversee HR Operations. I also held roles with Kaiser Permanente IT, The Home Depot, and Synchrologic. I am a Hogan-certified leader, using scientifically validated assessments to coach leaders to grow and retain productive teams. I have been a leader in M&A integrations, people analytics, and transformation who runs lean operations while ensuring almost 100% positive engagement scores. I currently lead Human Ingenuity Advisors, an HR Consultancy that helps leaders of small and medium-sized businesses optimize, scale, and transform their organizations. As Chief People Officer for VBC Holding Corp. a pre-seed startup in SaaS, Data, and LMS, I built culture foundations for employee engagement, career architectures, HR operational processes for recruitment, compliance, performance, and compensation mgt.I am a member of Forbes BLK, Dartmouth College Admissions Ambassador Program, and Harvard Business Review Advisory Council. I am passionate about community impact, family, financial empowerment and volunteering with multiple organizations.I serve on the boards of Collegiate Directions, Inc., Savvy Ladies, and served as board secretary of Alma Domestic Violence Foundation.
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Vp, Hr Global PracticesKyndrylAtlanta, Ga, Us
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Fractional Hr Executive And Executive CoachHuman Ingenuity Advisors, Llc Apr 2023 - PresentAn HR business and executive coaching consultancy that helps leaders of small and medium-sized businesses optimize, scale, and transform their organizations for improved employee experiences and profitability.Provides Fractional HR Leadership Consulting Services, Leadership Advisory and Coaching, and HR Technology & Operations Consulting Services to clients from start-up to mid-cap. -
Head Of Human ResourcesVbc Holding Corp Inc. ("Vbchc") Feb 2024 - Jun 2024New York, Ny, UsAn early-stage pre-seed startup with $400 million valuation. Technology: SaaS, Data, and LMS.Built the organizational structure, HR practices, and culture from the ground up, with oversight of people, talent, and culture strategy for the parent company and two subsidiary companies - Venture Backed and PMI Systems.– Developed and executed talent strategy to support the GTM business plan, financial model, and product launch for the organization, overseeing a $1M+ budget.– Managed the implementation project plan for a best-in-class HR Information System (HRIS) digital solution, drove data management for operational efficiency and strategic decision-making across the organization, HR operations and compliance, document management, automated workflows, benefits administration, LMS, reporting, and time off/leave administration, and onboarded a PEO.– Implemented a flexible workforce model plan aligned with the company's multi-year financial model.– Developed and implemented a nimble talent acquisition and branding strategy to attract critical talent.– Designed and implemented a goal setting and review cycle infrastructure supported by a comprehensive career and job-leveling architecture, career pathing, and equitable compensation to encourage retention.– Led a comprehensive revamp of the organization’s mission, vision, and values to reflect evolving market dynamics and internal cultural shifts. -
Managing Director, Hr Lead - Financial Services ClientAccenture Aug 2022 - Mar 2023Dublin 2, IeAccenture is a global professional services company leading in cloud, data, and AI. Serving clients in 120+ countries. Directed strategic HR initiatives with Accenture and their largest BPO partner, a Fortune 500 financial services client, impacting a global workforce of 13,000 employees. The initiative delivered a substantial business revenue for Accenture valued at $100M. – Led a team of 15 who collaborated across functions – Mobilization, Client Account Leadership, HR, Change Management, Global Onboarding, and North America Onboarding and Integration Teams – to deliver an onboarding initiative for 2,000+ FTEs. Successfully managed scope changes with Strategic Account C-suite – COO, Country Heads of HR, and Heads of COE through an outsourced solution. – Attained seamless business continuity and zero downtime by crafting and implementing a scalable new employee orientation program and engagement strategy to transition a multi-million-dollar multinational Life and Retirement financial services business spin-off into the Accenture corporate entity. – Led an Agile HR Project to design a best practices strategic talent management program for 20,000+ employees across Accenture's global client outsourcing accounts, encompassing targeted data analysis of survey metrics; job family mapping; and performance, rewards, and recognition programs, bolstering reskilling and redeployment strategies, L&D initiatives, differentiated career paths, and leadership succession plans. – Led an Agile HR Project for implementing DEI best practices for Accenture’s top five BPO accounts, employing 10,000 FTEs globally. Employed data analysis, which resulted in the development and execution of a program plan in collaboration with the Global Inclusion & Diversity Lead. Achieved program success through persona enablement, learning strategies, adoption, and employed A/B testing method to measure effectiveness. -
Managing Director, Hr – Global Talent Acquisition Operations, Analytics, And Innovation LeadAccenture Mar 2021 - Aug 2022Dublin 2, IeAppointed to lead the global vision, strategy, and transformation of talent operations, and oversee a remit of 75 professionals supporting 4,000 recruiters representing 53 countries in Latin America, North America, Europe, and Asia-Pacific. Collaborated with HR COO, Heads of COEs, Global and Country Legal & Compliance Counsel, and the CHRO to ensure overall organizational goals were met.– Led the achievement of a 10% improvement in recruiting efficiencies through a collaborative Steering Committee; worked cross-functionally with the leaders of 10 different centers of excellence, across 53 countries.– Developed and executed an operating model that achieved a 10% improvement via talent management realignment supporting a 20-person scrum team using Agile DevSecOps.– Achieved a 20% reduction in employment background screening times in Latin America by sourcing and onboarding a new vendor; led a global multidisciplinary steering committee for the selection.– Revolutionized the employee acquisition experience by streamlining and optimizing over 30 disparate recruiting technology solutions into a unified global technology stack and employing value-based prioritization principles; served as the Strategic Global Lead and oversaw releases for India and the Philippines, which accounted for 50% of Accenture's new hires.– Served as the steward of recruiting data and led the analytics and insights team to deliver key reporting trends and stories for quarterly earnings calls.
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Senior Hr Operations Director, Global People AnalyticsFiserv Sep 2020 - Mar 2021Milwaukee, Wisconsin, UsA global technology leader that enables money movement for thousands of financial institutions and millions of people and businesses. Fiserv aspires to move money and information in a way that moves the world.Promoted to Human Capital Data Steward to design and implement a People Analytics Governance and Capability model that outlined strategic organizational use cases for data and A/B test experimentation; tapped to lead the integration of First Data into Fiserv.– Built and led a team of seven report writers, data analysts, statisticians, and ERP implementation professionals that conducted HR metrics data set analysis to produce descriptive, predictive, and augmented analytical models to inform strategic HR decisions.– Developed and executed a strategy to optimize the global HR dashboard providing internal talent insights to the CHRO and board, resulting in a 10% increase in employee engagement.– Developed a dashboard to enhance HR operational reporting; resulted in a 15% improvement in HR efficiency and provided data-driven insights. -
Director Hr Card ServicesFiserv Oct 2018 - Sep 2020Milwaukee, Wisconsin, UsAppointed as the Human Capital Advisory Lead for a $300 million business with 2,500 employees to oversee critical aspects of HR, including employee relations, benefits administration, M&A integration, and policy development. Led talent strategy, succession planning, workforce management, compensation strategies, performance management, culture and engagement initiatives, DEI efforts, and organizational design.– Provided internal coaching and guidance to business unit executives and line leaders, aligning design thinking principles to effectively implement HR initiatives; facilitated clear communication and leadership, resulting in a notable 4% increase in employee engagement.– Executed a comprehensive career mapping, titling, and compensation strategy for exempt andnon-exempt employees. Provided coaching to leaders, equipping them with effective communication strategies and successfully guiding them through the change journeys.– Partnered with global HR COEs to deliver and implement relevant talent initiatives for line of business including performance and rewards, career role development, succession plans, employee engagement and experience, and post-M&A talent selection.
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Director, Talent Acquisition – Technology And University RelationsFiserv Jul 2015 - Oct 2018Milwaukee, Wisconsin, UsPromoted to oversee the centralization of technology recruitment out of multiple technical functions across 15 business units into a singular function focused on driving organizational strategy and creating value through data analytics. Spearheaded the development of an organizational buildout plan and crafted a comprehensive hiring process and delivery roadmap which culminated in a successful launch.– Executed strategic recruiting strategy for 1K+ technologists per year across all 14 US-based business units; led to an over 10% improvement in hiring metrics.– Managed a team of 15 talent acquisition professionals and achieved a 100% favorable engagement score.– Created a formal structure with strategic Universities to execute a successful multi-year partnership to increase the talent pipeline resulting in a +15% increase in talented early career hires.
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Manager, Talent Acquisition – TechnologyFiserv Apr 2012 - Jul 2015Milwaukee, Wisconsin, UsHired to transform the recruiting function and bring full-time talent hires back in-house.– Led a team of recruiters to support the new strategy and execution.– Delivered strategies that yielded a 10% reduction in both cost-per-hire and recruiting cycle times.– Improved business unit and HR leadership stakeholder relationships to gain buy-in to execute the new strategy.
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Recruiting Service Partner/Team Lead – Information TechnologyKaiser Permanente Sep 2005 - Apr 2012Oakland, California, UsA $56B revenue and the largest managed healthcare company in the US providing prevention and treatments.Led recruitment activities for KPIT’s Regional Business Information Officer Group which encompasses six geographic regions: GA, Mid-Atlantic States, OH, CO, OR, and HI.– Utilize recruitment service level agreements to implement and deliver recruitment plans to hire IT talent across 6 regions.– Partnered with clients (managers and HR business partners) to support the interview assessment and selection process for IT infrastructure projects. -
Senior Recruiter - Information TechnologyThe Home Depot Feb 2004 - Sep 2005Atlanta, Georgia, Us$70B home improvement retail corporation, offering tools, construction products, appliances, and services.Built and managed staffing partner relationships with Managers, Senior Managers, Directors, and Technology Vice Presidents across multiple business unit portfolios to provide talent for business objectives and operating plans.– Responsible for high volume full life cycle recruitment for IT leaders responsible for strategic initiatives in Merchandising and Marketing, Systems and Field Operations, and Corporate (HR, Finance, & Legal) Solutions. -
Head Of HrNokia Aug 2000 - Dec 2003Espoo, Southern Finland, FiSynchrologic, Inc. (acquired by Nokia), creates mobile infrastructure solutions, mobilizes enterprise email and apps, automates document and web delivery, offers travel info, and provides mobile management tools for laptops and smartphones. A cloud-based SaaS company that consolidated in-house processes.Led the full employee life cycle recruitment for IT, Sales, Engineering, and Corporate Sales.– Point person for all general HR needs including benefits, performance management, and orientation for the company; oversaw college recruitment initiatives.
Shellon Blanchard-Clarke, Mba, Sphr Skills
Shellon Blanchard-Clarke, Mba, Sphr Education Details
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Dartmouth CollegeBachelor Of Arts - Ba -
Unc Kenan-Flagler Business SchoolStrategy And Leadership
Frequently Asked Questions about Shellon Blanchard-Clarke, Mba, Sphr
What company does Shellon Blanchard-Clarke, Mba, Sphr work for?
Shellon Blanchard-Clarke, Mba, Sphr works for Kyndryl
What is Shellon Blanchard-Clarke, Mba, Sphr's role at the current company?
Shellon Blanchard-Clarke, Mba, Sphr's current role is VP, HR Global Practices.
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What schools did Shellon Blanchard-Clarke, Mba, Sphr attend?
Shellon Blanchard-Clarke, Mba, Sphr attended Dartmouth College, Unc Kenan-Flagler Business School.
What skills is Shellon Blanchard-Clarke, Mba, Sphr known for?
Shellon Blanchard-Clarke, Mba, Sphr has skills like Conflict Management, Employee Benefits, New Hire Orientations, Data Driven Decision Making, Workforce Planning, Agile Methodologies, Tableau, Talent Acquisition, Senior Professional In Human Resources, Microsoft Search, Conditional Generation, Employee Relations.
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