Shelly Cassata Email and Phone Number

Provide computerized and free-motion longarm quilting services for customers.Provide Handi Quilter coaching services to longarm quilters.

• Retail store management and longarm quilting services.• Provide edge-to-edge (E2E) computerized quilting services for customers.• Provide custom, free-motion longarm quilting services for customers.• Inventory control, including stocking and ordering new supplies.• Managed moving data from old to new register and added inventory scanning to new system.• In-house and telephone customer support to answer troubleshooting questions.• Periodic new user training (club days).

• Lead and develop the risk team.• Manage the maintenance of insurance policies, process renewal policies, oversee and review audits of current insurance information. • Facilitate data gathering for renewal across business units for property, payroll, revenue, and claims, Control of Well and Cargo policies; analyze and compare the information to prior year’s estimated and actual; and format information for insurers and management review; internal accrual tracking and reconcile… Show more • Lead and develop the risk team.• Manage the maintenance of insurance policies, process renewal policies, oversee and review audits of current insurance information. • Facilitate data gathering for renewal across business units for property, payroll, revenue, and claims, Control of Well and Cargo policies; analyze and compare the information to prior year’s estimated and actual; and format information for insurers and management review; internal accrual tracking and reconcile invoicing.• Supervise and oversee the processing of all insurance/broker invoices and the maintenance of insurance policies and endorsements. • Manage and oversee process to determine whether proper financial requirements are met and evidenced by receipt of satisfactory insurance certificates. Ensure certificates reviewed to ensure they comply with standards and contract requirements.• Manage, prepare and place insurance quotations and coverages required for projects on a timely basis.• Order policy changes as required providing adequate and necessary coverage for new locations and exposures.• Ensure projects are charged for insurance as per quotation/agreement.• Assists with the development, implementation and evaluation of risk management solutions related to the Company’s vehicle fleet insurance issues.• Review insurance policy terms and conditions to ensure the Company maintains desired level of insurance coverage. • Manage annual renewal process for Corporate Insurance. • Design and implement cost allocation methodology for insurance program.• Oversee preparation of quarterly reports and auditor package.• Assist in the review and evaluation of proposed contracts for insurance, liability and indemnity provisions of proposed contracts and that they are in compliance with insurance requirements or restrictions and assist in negotiation processes. Show less

• Developed complex Notes and Domino technical applications for EDS transportation customers (US Airways and Sabre) including: US and European Sales tracking, Aircraft Engine Status, Warranty Claims Processing, Employee Training Records, Aircraft Damage Reporting, Employee Leave of Absence Tracking, among others• Developed JavaScript code to enhance the functionality of the web-based user interface for an application to support Systems Security’s forms processing application• Served as… Show more • Developed complex Notes and Domino technical applications for EDS transportation customers (US Airways and Sabre) including: US and European Sales tracking, Aircraft Engine Status, Warranty Claims Processing, Employee Training Records, Aircraft Damage Reporting, Employee Leave of Absence Tracking, among others• Developed JavaScript code to enhance the functionality of the web-based user interface for an application to support Systems Security’s forms processing application• Served as a valuable team member to complete complex, mail-enabled workflow approval request system Show less

• Responsible for the integrity of twelve (12) OS/2 and nine (9) Windows NT Domino R3/4 production servers with 24x7 on-call support• Managed project by coordinating team members from cross-functional departments• Managed Lotus Notes pilot groups and conducted server testing to simulate possible problems arising from upgrade implementations and unforeseen Y2K issues• Migrated and consolidated older Prosignia OS/2 servers to Windows NT 4.0, based on Notes administration team… Show more • Responsible for the integrity of twelve (12) OS/2 and nine (9) Windows NT Domino R3/4 production servers with 24x7 on-call support• Managed project by coordinating team members from cross-functional departments• Managed Lotus Notes pilot groups and conducted server testing to simulate possible problems arising from upgrade implementations and unforeseen Y2K issues• Migrated and consolidated older Prosignia OS/2 servers to Windows NT 4.0, based on Notes administration team requirements • Configured Compaq Proliant servers for RAID 5 fault tolerance• Acted in Team Lead capacity and served as liaison between the Lotus Notes team and internal customers requiring Lotus Notes application development services• Developed client/server applications for Sabre and its customers to track IT communications room changes, contracted aircraft services, and others• Managed customer expectations throughout application implementation process by daily communication with clients Show less

• Configured and administered six (6) Lotus Notes 3.x servers on OS/2 to host internal applications and e-mail in a production environment, providing 24x7 on-call support• Provided desktop Notes user support through emphasizing the use of following correct procedures and implementing troubleshooting skills• Developed Lotus Notes database to track technical equipment inventory which was used by E&Y’s entire Southern region and distributed for use by other US regions• Performed… Show more • Configured and administered six (6) Lotus Notes 3.x servers on OS/2 to host internal applications and e-mail in a production environment, providing 24x7 on-call support• Provided desktop Notes user support through emphasizing the use of following correct procedures and implementing troubleshooting skills• Developed Lotus Notes database to track technical equipment inventory which was used by E&Y’s entire Southern region and distributed for use by other US regions• Performed capacity planning and forecasting of required hardware, third-party software and additional licenses to support future system growth and ensure availability at all times• Supported 250+ remote access users by researching and correcting replication problems and other issues• Provided Notes expertise to remote branch administrators to resolve Notes issues involving user and group accounts, replication, security and workstation problems Show less

Administrative assistant for the Finance Department for several years, before moving into Risk Management