Shelly Chipman Email & Phone Number

United States

I was hired on at a family doctor office in the Lab/Pre-Analytics department. My duties include accessioning patients for lab work, scheduling patients for lab work, drawing 30-50 patients a shift and pre-analytic processing plasma and serum, as well as sending samples to the correct laboratories.

Austin, Texas Metropolitan Area

Handled direct customer contact and all customer service/sales responsibilities from start to finish.Sold, produced and installed signage with great care and attention to detail while establishing the best practices for the company.Maintained and established new and repeat customers with integrity to build trust and loyalty to the company.Collecting and processing payments.

Abilene, Texas, United States

Coordinated with team members for order preparation needs, including verifying and preparing orders.Created connections with guests and clients to reinforce company reputation for service excellence.Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.

Abilene, Texas, United States

Informed customers and clients about billing procedures, processed payments and provided payment options setup assistance.Fielded customer complaints and queries, fast-tracking them for problem resolution.Cultivated impactful relationships with customers and drove business development by delivering product knowledge.Coordinated delivery drivers routes and maintained open communication with coworkers.

Irving, Texas, United States

Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.