Shelly Evans Email and Phone Number

IBM Business PartnerResponsible to sell the value of software subscription and support, SaaS and Cloud offerings through the business partner channel, growing revenue and gross profit on an annual basis, while delivering a high level of customer satisfaction. Involved in all aspects of the subscription and support renewal cycle: proactive evaluation, sizing, product and site migration, co-term alignments, compliance coordination, inventory control, upselling opportunities, third-party options, pricing strategy, quote preparation, iteration process & advisement, customer delivery and on-time renewal closings.

IBM Business Partner*Developed the maintenance process and procedures from the ground up.*IBM HW & SW Maintenance, IBM Passport Advantage + additional vendors*Planned and fore-casted potential revenue for maintenance renewal opportunities analyzing various reports, IBM tools and CRM database.*Strategized and advised on new and existing maintenance solutions. *Managed maintenance rebates.*Worked with 15 to 20 different vendors for various product lines.*Analyzed all technical data to ensure price quotes and inventory are accurate.*Maintained an understanding discount %'s for various pieces of equipment.*Developed price quotes and communicated renewal information.*Managed and tracked the renewal process from planning to closing the sale.*Executed emergency entitlement situations & issued compliance complaints.*Maintained a working knowledge of VAE’s (value adds) for IBM products.*Planned and managed the company’s largest annual event for 4 years.*Assisted the Dir. of Marketing on new product launches, written communications, marketing plans, copy editing and press releases.

*Worked as an internal account executive servicing customer’s needs through media relations, PR, print advertisements, marketing plans/strategies, focus groups, websites, story boards, trade shows, etc.*Handled multiple tasks and worked according to deadlines.

*Responsible for promotional marketing and selling to the premium-promotion trade, as well as private labeling through lead-generation, prospecting, follow-up, trade shows and trade advertisements. *Developed Marketing/PR projects to boost awareness.*Prepared customer price quotes.*Organized, prepared, communicated & fore-casted all jobs to production.*Developed and maintained the expense budget.