I have a strong, versatile skillset that has allowed me to excel in KPI driven environments.I am a telecommunications chameleon that can provide excellent customer service as well as a memorable and exceptional sales experience.I am motivated and organized by nature. I am dedicated and hard-working and have a high standard of work ethics.I am currently in the process of starting up my own business with a fellow Co-owner. This entails reselling branded clothing online. My responsibilities include customer relations, social media promotion, stock selection and organisation, and more.
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Co-OwnerThrifty'S Vintage Jun 2020 - PresentHull, England, United Kingdom -
Outbound Sales SpecialistVerifone Jan 2020 - Jul 2020Wellington & Wairarapa, New ZealandContacting and building relationships with New Zealand business merchants to establish their business payment needs. Constructing an Eftpos payment plan to suit their needs and to quote for services via Eftpos New Zealand. Setting up the accounts, and contacting merchant banks to transfer services from other providers.I left this role as my visa ended and returned to the Uk -
Customer Service RepresentativeSanctuary Housing Association Jul 2018 - Jul 2019Hull, United KingdomDelivering outstanding customer service experience to tenants of the Sanctuary housing association. Investigating a reported situation or repair, reporting accurately on the database and scheduling contractors/housing officers to attend the property. Following up on the repairs until completion and chasing up any documentation required for further planning or scheduling of further works. This role required natural problem solving and organization skills, as well as being agile in a fast-paced buisness environment. -
SupervisorThe Railway Bottle Shop Dec 2014 - Apr 2018Melbourne, AustraliaSupervising a 24-hour liquor store and the staff. Counting the tills, resetting floats. Organizing breaks with staff and security. Managing complaints or escalated situations of refusal of entry to maintain a responsible service of alcohol.
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SalespersonClearanswer Call Centres Sep 2008 - Sep 2014Hull, United KingdomDesigning telecommunication packages for customers on inbound and outbound campaigns for Talk Talk. OUpselling data packages to meet KIP's.Supervising a team of 12 sales advisors on outbound sales as cover when the supervisor was absent. -
SalespersonNext Step Money Sep 2012 - May 2014Hull, United KingdomContacting credit owners to assist in investigating and claiming mis-sold insurance on previous credit applications. Meeting and exceeding monthly KPI targets.Completing consolidation applications to aid in consolidating outstanding credit to more manageable monthly payments.
Shelly Moore Education Details
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Australian College Of Sport And FitnessMassage Therapy/Therapeutic Massage -
Cottingham High School
Frequently Asked Questions about Shelly Moore
What company does Shelly Moore work for?
Shelly Moore works for Thrifty's Vintage
What is Shelly Moore's role at the current company?
Shelly Moore's current role is Director of Thriftys Vintage.
What schools did Shelly Moore attend?
Shelly Moore attended Australian College Of Sport And Fitness, Cottingham High School.
Not the Shelly Moore you were looking for?
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Shelley Moore Cert RP
Group Talent Acquisition Manager - Planning Internal Strategies To Gain The Right Talent & Retaining All Employees Through Great Company ValuesGreater Cardiff Area -
Shelley Moore
Chelmsford1benefitcosmetics.com -
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