Shelly Rush Email and Phone Number

Enhances effectiveness by providing information management support.Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.Organizes work by reading and routing correspondence; collecting information; and initiating telecommunications.Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel.Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.Maintains customer confidence and protects operations by keeping information confidential.Prepares reports by collecting information.Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; and verifying receipt of supplies.Keeps equipment operational by following manufacturer instructions and established procedures.Secures information by completing database backups.Provides historical reference by utilizing filing and retrieval systems.Maintains technical knowledge by attending educational workshops and reading secretarial publications.Contributes to team effort by accomplishing related results as needed.

Maintain proper client and program participant records, ensuring they contain current information and remain well-organized and categorized.Provide information and assistance to individuals interested in emergency assistance, housing, financial help and other forms of public help (this might involve making home visits and attending group meetings).Accompany clients to medical appointments and community activities when necessary to ensure their needs are properly met.Follow-up on appointments, community activities and forms to ensure they’re properly completed.Offer clients advice and information regarding child care services, food stamps, proper financial management, housekeeping and cooking skills, and becoming and remaining self-reliant.Work with supervisors, managers and other necessary department personnel to develop, review and refine current programs for families, single parents, mental health clients and other individuals in need.