• Sales- Interview clients using active listening and strong observation skills to understand their pain points with current space- Create design concepts and collaborate with clients to define the space plan- Work closely with Project Developer to estimate project cost- Speak with kindness and empathy during sales meetings to gain client trust- Key player in contract signing with clients to finalize project scope and sell design• Design- Carry out detailed drafting… Show more • Sales- Interview clients using active listening and strong observation skills to understand their pain points with current space- Create design concepts and collaborate with clients to define the space plan- Work closely with Project Developer to estimate project cost- Speak with kindness and empathy during sales meetings to gain client trust- Key player in contract signing with clients to finalize project scope and sell design• Design- Carry out detailed drafting in Chief Architecture to create electrical plans, elevations, floorplans, permit sets, and interior design sheets- Partner with architects and engineers to define scope and requirements for large scale projects- Use extensive knowledge and experience with materials and finishes to educate clients and guide selections- Build strong relationships with subs and vendors to ensure best service and support- Obtain bids from subs and vendors, review all specs, and import to Buildertrend• Production- Review contract for scope and budget accuracy and adherence to design plans- Hold kickoff meetings both internally and with clients to answer any remaining questions and facilitate project handoff to production- Make sure materials are ordered and received to spec and in timely manner- Work closely with project managers and subs to quickly and efficiently troubleshoot any problems or change orders to avoid project slowdown- Stage and professionally photograph final project with before andafter shots Show less

• Design consulting- Designed tile installations for kitchens, bathrooms, flooring and exterior applications in consultation with customers- Guided clients with color, shape, size and pattern selection- Rendered designs using SketchUp software as well as hand sketches- Managed projects using Salesforce.com from order through manufacture and delivery to customer- Ensured customer satisfaction and worked through complaint resolution- Value selling custom, high quality… Show more • Design consulting- Designed tile installations for kitchens, bathrooms, flooring and exterior applications in consultation with customers- Guided clients with color, shape, size and pattern selection- Rendered designs using SketchUp software as well as hand sketches- Managed projects using Salesforce.com from order through manufacture and delivery to customer- Ensured customer satisfaction and worked through complaint resolution- Value selling custom, high quality, handmade tile- Commissions earned for meeting monthly and quarterly sales goals• Outreach- Educated clients, designers, and contractors about the benefits of using Fireclay tile over other tile brands- Traveled and gave presentations to several design companies in the surrounding area about the company and how Fireclay tile is manufactured Show less

Summer design internshipDesign advice to customers for tile and stone slab productsProblem solving and design solutions for customer remodel projectsCustomer service on the sales floor including taking orders, and follow up to meet customer needsManaging and organization of sample areaUse of sales software for checking inventory and product availability and entering and tracking orders

Grading of student projects and papersAssisting professors with office hoursIn class demonstrations of painting and foam core model constructionInterior Design 010 - Elements and PrinciplesInterior Design 015 - DraftingInterior Design 020 - Color Theory and Application

Decorative paintingFaux finish design and painting for model homes and showroomsFurniture refurbishingUpholstery, painting, staining, and refinishing of chairs, tables, headboards, and cabinetryStagingSelection and arrangement of furniture and decorative items for model homes

Serving customersTraining and supervising sales associatesMerchandisingBookkeeping for daily sales figuresAccomplishmentsWon incentive prizes for high sales volumeReceived numerous favorable customer comment cardsConsistently received high marks for communication skills, flexibility, leadership, and merchandising