- Developed long-standing relationships with company-approved vendors.- Focused on teamwork and cross-functional collaboration with High Level of organization and attention to detail. Ability to synthesize complex and technical information into concise and clear recommendations.- Meeting with suitable vendors to assess their products, inquire about their services, negotiate pricing and contracts- Point of Contact for any product or service-related concerns, escalations, etc.- Conduct research on available vendors to determine which vendors offer the best pricing and product quality- Continually monitor sales trends to determine which products are more popular than others- Negotiates pricing with new and existing vendors to ensure optimal cost, and recommends process, service, or technology improvements that will result in cost reduction, improved productivity, and/or service performance- Implement vendor selection programs to ensure that the best vendors are secured- Conduct interviews with new vendors and informing approved vendors of their responsibilities and obligations. Collaboratively worked with vendors and internal customers to build an approach and supporting processes for vendor lifecycle management.- Establish standards by which to assess the performance of approved vendors using the ability to adapt quickly to new requirements and driving to decision using facts and data.- Evaluate current vendor management programs and identifying ways to improve them In coordination with Indeed Procurement ensures contracts (MSA/SOW) and POs are executed. - Track, measure, report and evaluate skills provided by Vendors (ie KPIs, Vendor Scorecards, etc.). Worked with ambiguity in a fast-paced environment to manage change and transition while maintaining strong vendor relationship.- Telecom and Software financial reporting data, provide analysis and generate reports to management.

- Created vendor lifecycle management program in collaboration with enterprise and other partnerships based on organizational need, business objectives and processes increasing transparency to gain value from their party vendors..- Managed the day-to-day product operations for vendor management ensuring compliance, mitigating risks as well as implemented and administered tools to support policy practices. - Collaborated with business partners and vendors to align technology solutions with business strategies to ensure customer growth. - Supported complex business processes including RFP and PRD for vendors and product development. - Assessed client needs utilizing a structured requirements process (gathering, analyzing, documenting/story creation, and managing changes) to assist in identifying business priorities.

Tactical Communications Program Manager Serving as the Partner Communications and Alerting Coordinator for the State of Texas. Direct the Response and Recovery Unit, Tactical Communications Team, responsive for the software development, management, and maintenance of the Texas Public Health Information Network (PHIN) and Health Alert Network (HAN) 24 x 365. Direct the efforts of the Information Technology and programmatic functions related to interoperable communications enhancing the communications capacity for bioterrorism (BT) response, including best practice standards. Support the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation of executive call tree relating to any on campus emergencies by managing the Tactical Communications staff within the Response and Recovery Unit responsible for all IT functions and support of the State Medical Operations Center.

Level 3 (fka Broadwing Communications) continued:Developed and managed products from concept, to design, sample production, testing, forecasting, costing, full production, promotion, support and finally end of life. Delivered operational plan achieving growth objectives including value proposition, market share, revenue, profit and return on investment for all channels of business. Managed the implementation of marketing activities through research, strategic planning and implementation. Proven success with the following product lines: Media and Broadcast services, Private Line, Dark Fiber, Frame Relay, ATM, Data Center and POP Collocation, and IP/MPLS. These products and services had combined annual revenue approaching ~$550M. Positioned for distributions within the retail and wholesale Markets all completed on time and within budget.

Level 3 (fka Broadwing Communications) continued: Technical Sales Engineer: Communications, Training/Support for Sales and Customers Solution Design: Provided consultation, design, detailed technical drawings and presentations to prospective customers of Data Collocation product to assist all nationwide sales offices in closing deals. Provided pre-sales consultation, design, pricing, detailed technical drawings and presentations for Fortune 500 prospective customers in Internet/Data WAN communications networks to include such products and services as: Frame Relay, ATM, dedicated and dial Internet, private line, VPN, integrated services and Customer Premise Equipment (CPE).

Level 3 (fka Broadwing Communications) continued:Organizational Process Management: Designed formal business process structure and mapping for all functional groups and departments, from concept through life-cycle. Directed initiatives with Senior Leadership and Stakeholders that aligned business processes with the establishment of a core corporate practices to ensure the alignment with business objectives. Developed initial and ongoing continuity of operations (COOP) plan for executive leadership team (ELT).