Shelly Godefrin Email & Phone Number

Chicago, Il

- Enter large volume of contracts into CRM database with a high degree of accuracy- Serve as project manager for hundreds of theaters’ seasons, making sure all contractual requirements are met- In charge of creating and updating necessary category information in CRM for the entire organization- Designed a detailed manual on how to create the category in CRM- Process applications for one-time use of Equity members in a production- Assist with data gathering for negotiations and meetings with producers- Organized large file room to maximize efficiency

- Handled the complete ticket-buying experience for multiple customers on the phone daily- Marketed various events to entice the customer to purchase tickets- Problem solved customer questions to find them the best option for their needs- Received a top-performer bonus within the first month of employment

- Facilitated a high level of communication and welcoming atmosphere with patrons in person and on the phone- Sold tickets, fulfilled subscriptions, and executed ticket exchanges for multiple patrons daily - Trained and supervised new staff- Cultivated and managed thousands of dollars in yearly group sales - Maintained organization and efficiency of Box Office- Ordered inventory and managed display for gift stall- Promoted twice while at the company

- Edited complex medical assessment reports used in insurance claims and court cases- In charge of all administrative and clerical tasks for this busy medical/law office (answered and routed phone calls, maintained and ordered supplies, handled scheduling for owners of company)- Maximized the efficiency of the office by organizing its filing system and storage rooms

- Thrived in a deadline-driven environment by writing an average of two to three stories daily - Wrote news, feature, government, public safety, education, and business stories- Proofread/edited articles when needed- Interviewed sources in person and by telephone daily

Master’S Degree, Arts, Entertainment, And Media Management

Studies included: Marketing, Accounting, Finance, Economics, Box Office Revenue Strategies, Fundraising, Cultural Policy, Museum.

Bachelors, Communications And Journalism

Activities and Societies: President of L'Amifidel Soriority, member of the Student Senate, Resident Advisor, member of Concert Choir.