Shelly Gupta Email and Phone Number
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I have a customer-centric mindset and knack for building simple, practical solutions to everyday customer problems. With over 20 years of experience at startups and Fortune 500 companies, I have gained invaluable product management, project management and people management experience.I am adept at crafting product strategy, product roadmaps, launching and operationalizing new products/markets, improving existing products to drive profitability and engagement. I have created high performing teams and rallied many cross-functional teams around product vision to deliver innovative software solutions. I have worked in healthcare, travel and consumer services industry but, my skills, depth and breadth of knowledge are applicable to any B2B, B2B2C or B2C eCommerce or SaaS company.I love being an early stage employee at fast growing and innovative startups where I can make an impact.In my previous position as Founder at GiftVolo, I built the eCommerce mobile and web experience from scratch, established an subsidiary in India, recruited and scaled the technical, design and quality assurance teams. I successfully handled business formation, business development, sales, marketing, vendor management, partnership building and fundraising and grew the customer base to 1000s of users, 100s of merchants, five partners and seven team members.I am self-driven, curious, resourceful, collaborative leader who maintains a positive, proactive attitude when faced with adversity.
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Director Of Product ManagementCalbright CollegeCalifornia, United States
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Director Of Product ManagementCalbright College Apr 2022 - PresentSacramento, California, Us
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Founder And CeoGiftvolo 2015 - 2020San Mateo, Ca, UsGiftVolo is an early stage online marketplace for gifting of thoughtful, curated, everyday services, experiences and niche products from local merchants.- Founded a startup in e-gifting space. - Formulated the company’s vision and directed all aspects of business development, market research, product management, market development, operations, finance and marketing to ensure company’s vision was followed. - Founded an offshore subsidiary in India and managed a team of 7 designers, developers and QA engineers remotely from the US.- Conceptualized, researched and created a transactional custom marketplace from scratch. Set up merchant relationships with payment processing companies.- Acquired hundreds of merchants and consumers through direct sales and marketing efforts to establish product market fit and generate revenue.- Successfully implemented agile product management and development processes within the startup to focus on multiple product priorities concurrently and utilize resources efficiently.- Established business partnerships and integrated with their systems to increase inventory of services and products.- Actively built and maintained professional relationships with potential investors. Attended various startup and business events and pitched at various events. -
Co-Founder And Vice President Of Product ManagementImpel, Inc. Aug 2013 - Aug 2014Created first of its kind horizontal consumer services marketplace from scratch. Led product strategy, positioning, user experience, user on-boarding and sales support.- Led a 10-person cross-functional team of UE designers, developers and QA engineers to build and launch consumer services marketplace that spans over 80 services. - Created an iPhone consumer app, merchant web app, an admin portal at record speed and built critical marketplace features to differentiate and establish product/market fit. - Shepherded onboarding of 15 small and medium businesses to gather feedback and integrated their feedback into product to create a closed-loop cycle for better user experience.- Evangelized marketplace value proposition; aggressively supported sales efforts through collateral creation, product demonstrations and domain expertise.- Actively participated in fund raising activities.
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Sr. Manager Product ManagementDeem, Inc. (Formerly Rearden Commerce) Jul 2011 - May 2013Oakland, California, UsSpearheaded strategic and tactical product initiatives in travel vertical to engage and thrill over 70M users at leading financial institutions and travel management companies. Identified monetization opportunities, new distribution channels and new markets for existing services. Monitored key metrics, conducted usability studies and analyzed competition to enhance product conversion rates. Led onshore and offshore teams.- Conceptualized designed and developed a user-friendly application that allows travel agents or concierges to service consumers efficiently; improving their productivity 300%.- Overhauled point redemption checkout experience for end users to improve conversion rates by over 10%.- Integrated high margin travel insurance and offers content into travel application thus providing more choices to users while opening up $5M cross-sell revenue opportunity. -
Manager, Product ManagementOrbitz Worldwide Apr 2010 - Jan 2011Led design & delivery of online business travel retailing products with over $25M annual revenue. Managed a team of product managers in a matrixed & agile environment to successfully deliver high quality, cutting-edge features. Identified & led new revenue opportunities; promoted idea creation across teams.- Redesigned hotel content display, shopping and booking experience based on feedback gathered from customer focus groups thus improving merchant hotel bookings by nearly 10%.- Improved data collection processes and reporting capabilities for customers increasing their satisfaction with our product thus retaining over $4M in air bookings per year. - Launched Mobile shopping and booking application for business travelers, in partnership with a third party vendor, to capture additional booking fees of over $200K per year.- Reduced online travel booking fraud by over $500K by successfully scoring and monitoring fraudulent transactions.
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Director Of Product ManagementThomson Reuters 2008 - 2009Toronto, On, CaSpearheaded suite of innovative consumer focused online products for health plans. Managed product budget & resources, conducted build/buy/partner decisions, managed & negotiated with vendors, launched & operationalized new products and improved existing products, initiated & instituted process improvements. Led internal & external stakeholders through strategy creation and execution, product roadmap, positioning & pricing. -
Product ManagerMckesson Dec 2006 - Aug 2008Irving, Texas, UsManaged over $30M in annual revenue for e-billing/e-payment & paper billing applications for hospitals. Defined product strategy & roadmap; conducted ROI analysis; managed product pricing & positioning; monitored industry & competitive trends; led service area improvements; evaluated build/buy/partner decisions; supported RFP creation & contract negotiations. Built and managed a team of business analysts. -
Product ManagerMckesson Sep 2005 - Dec 2006Irving, Texas, UsManaged pharmacy point-of-sale, accounts receivables & electronic signature capture applications with annual revenue over $2.5M. Defined product strategy, roadmap & positioning, managed product profitability, analyzed ROI & competition, planned releases, defined requirements, managed product roll-out to operations & sales, created marketing communications & participated in trade shows. Instituted improvements to stage-gate process.
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Sr. Project ManagerSabre, Inc. Jun 1995 - May 2005Southlake, Texas, UsManaged $3M in annual revenue for software delivery and support for 25 US and international airlines. Led cross-functional teams through complex implementations, facilitated steering committee meetings, supported new business development, served as a subject matter expert, recruited and mentored consultants, authored newsletter articles and created revenue forecasts senior executives. Traveled extensively to Europe, Asia and the Americas. -
Research AssistantIcrier 1988 - 1990New Delhi, Delhi Nct, InAs a Research Assistant for one of India's eminent economist, Dr. Isher Judge Ahluwalia, I conducted research on total factor productivity indices in manufacturing sector in India and analyzed the results to explain growth in manufacturing sector. The results were published in her book "Productivity and Growth in Indian Manufacturing."
Shelly Gupta Skills
Shelly Gupta Education Details
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GoingvcVenture Capital -
University At AlbanyEconomics
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Delhi School Of EconomicsEconomics
Frequently Asked Questions about Shelly Gupta
What company does Shelly Gupta work for?
Shelly Gupta works for Calbright College
What is Shelly Gupta's role at the current company?
Shelly Gupta's current role is Director of Product Management.
What is Shelly Gupta's email address?
Shelly Gupta's email address is sh****@****olo.com
What is Shelly Gupta's direct phone number?
Shelly Gupta's direct phone number is +165066*****
What schools did Shelly Gupta attend?
Shelly Gupta attended Goingvc, University At Albany, Delhi School Of Economics.
What are some of Shelly Gupta's interests?
Shelly Gupta has interest in Children, Education, Environment, Poverty Alleviation, Human Rights.
What skills is Shelly Gupta known for?
Shelly Gupta has skills like Business Development, Product Management, Strategy, Project Management, New Business Development, Consulting, Product Lifecycle Management, Product Marketing, Analytics, Saas, Communication, Team Leadership.
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