Shelly Hacker Email & Phone Number

Swindon, United Kingdom

Head Office, Swindon

Swindon, United Kingdom

Volunteer activities including; assisting in the shop, visual merchandising and window displays, compliance paperwork, training, organising fun day events, approaching businesses for donation, chief cupcake baker, quarterly stock take and reconciliation.

During my time with the company I was primarily the Personal Assistant to the directors and I co-controlled the admin function within the office alongside my colleague, Tracey. With over 10 years experience with the firm I was responsible for the introduction and implementation of many of the processes used within the office, particularly in respect of the client database. I have a strong background in marketing and as a result I worked alongside director, Richard, to manage the marketing activities of the firm (including event management) for 9 of the 10 years.

Cardiff, United Kingdom

Providing telephone based customer support. Diagnosing faults using test systems and customer interaction. Liaising with engineers and resolving complaints.

Swindon, United Kingdom

Initially worked as a customer service advisor processing transactions, setting up accounts, selling guaranteed equity based products and bonds. I developed an interest in the mortgage process as a result of packaging mortgage cases for the underwriters, I then went on to train under CMLP with an intention to study the FSA exams however I relocated to Wales before I reached this point.

Ba Hons (Partially Completed), Childhood Studies

I completed 3 out of 6 years but deferred completion due to the expense of the course and because the subject was not really connected.

Advanced Gnvq, Advanced Gnvq Business Plus Additional Modules (Equivalent To 3 A Levels)

Gcse, English, Maths, Science (Double Award), French, Spanish, Dt, Geography, Child Development