Provide direct career services and career-related programming to three terminal masters programs: MA Program in Social Science, Committee on International Relations, and Computational Social Science (525 students)Manage alumni outreach, employer relations; Handle administration of job and internship developmentOversee social media campaigns, maintain websites (WordPress & Drupal); Create promotional content and external collateral for eventsFacilitate bi-weekly career lectures series; Develop innovative workshops and activities (in-person & online delivery)Collaborate with outside organizational partners for mentorship program and employer sessionsDevelop and implement strategic plans; Serve on leadership team; Supervise and train staff and student employeesCoordinate graduate level career and social programming in collaboration with other departments

Led and managed day-to-day operations including: Student Recruitment/Admissions, StudentSuccess/Retention, Financial Administration, Local/National Projects, and Human Capital Development Met growth and profitability goals through the proper management of the University’s resources with sustained enrollment of undergraduate and graduate programs (approximately 200 students) Ensured graduate and undergraduate curricula for the center is relevant to local and national needs, recommend changes to academic management and develop academic strategiesHired faculty with appropriate credentials, skill, and abilities; Schedule classes/monitor class sizes Ensured quality of instruction through periodic evaluations and audits on effectiveness of programs Developed and implemented growth initiatives consistent with the missions, vision and values of University Provided sound business, managerial and financial guidance to subordinates in the conduct of their duties; Facilitated effective communication on a daily basis to reinforce teamwork/information sharing Met with students to resolve questions or concerns affecting their educational experience Ensured compliance with all regulatory and statutory regulations; Amend existing policies/procedures Reviewed forecasts, propose capital expenditures, and approve departmental budgets Served on executive leadership committee for Metro and other committees and task forces as needed Created and implemented strategic local marketing and community outreach plans Built relationships with local high schools, community colleges, and organizations Developed and coordinated special student, alumni, and community events and programming

Directed day-to-day operations and strategic direction of Career Services and Student Employment including personnel, fiscal oversight, and marketing for campus of nearly 10,000 students Collaborated with other departments such as New Student Orientation, View Purdue, and First Year Experience course to increase recruitment and retention Provided personal service to students, alumni, and community in the areas of career preparation, development and counseling; exploring alternative employment options; job search assistance Oversaw development of and coordination of programs, job fairs, networking events and workshops Cultivated relationships w/business partners to identify career, internship, and volunteer opportunities Developed effective working relationships (students, faculty/staff, alumni, and placement professionals) Planned and provided strategic direction for department in alignment with the university mission Created and distributed annual first destination survey and analyzed results Implemented new technologies; Evaluated and assessed offerings Promoted to Director after 18 months as Associate Director

Managed local district employee leasing office independently with account responsibilities in four statesCoordinated human resource functions such as recruitment, pre-employment applicant processing, employee orientations, safety training and milestone recognition, Accident and Workman’s Compensation investigations, and progressive discipline for 25-250 employees assigned to various accounts in Indiana, Illinois, Michigan, and Wisconsin in both union and non-union environments Handled inquiries and follow up related to EEOC, FMLA, random drug testing and Workman’s Compensation claimsFacilitated all aspects of account administration including customer relations/account maintenance, DOT file maintenance and complianceCompleted full sales cycle in new business development including: prospecting, cold calls, mass marketing, sales presentations, and contract negotiation

Cultivated relationships with college placement offices, professors and related agencies as means of talent acquisitionRecruited top management candidates and interns from various college campuses throughout Indiana, Illinois, Wisconsin, Iowa, and Michigan for over 20 branches in the Chicagoland area – Secured 75-100 recruits per year Handled departmental management including: training, development, forecasting, meeting quotas, budgeting, retention, and secondary generalist responsibilities in human resourcesManaged all aspects of customer services, sales, marketing, and general administration for the departmentCoordinated the regional Sales Management Internship Program recruiting 20 interns nationallyActed as back-up to Human Resources Supervisor handling an employee issues, questions, concerns including benefits, compensation, policy clarification, FMLA and other leaves, etc.Promoted four (4) times in less than five (5) years