Shelly Mao Email & Phone Number

Perth, Wa, Au

Australia

Provide support for APAC delivery teams and establish best practice guidelines for cloud implementations

Perth, Western Australia, Australia

Support presales, conduct requirements gathering workshops, provide Information Management consultancy service, perform business analysis, solution design, and lead project implementations

Conduct requirements gathering workshops, design, lead, and implement Cloud based Asset Information Management solutions as well as Digital Twin solutions

Perth, Australia

Design, implement and support Engineering Data Warehouse solution implementations and provide Information Management consultancy

Perth, Australia

Implement and support Engineering Data Warehouse and AVEVA Net solutions

West Perth

Working with the business to map business processes, gathering business requirements and translate them into functional and non-functional requirements; assisting the IT delivery team to design, deliver, support, optimise, maintain and improve pragmatic, robust KM solutions that will ensure the business fulfils its fully integrated vision and achieves maximum return on its investment. Shelly was also involved in scoping and developing an Information Management Governance Framework for Roy Hill to improve user uptake and deliver a robust and well-structured document management system.● OpenText Livelink/Content Server Administration, Configuration, Maintenance and Support● Vendor Liaison and management● Business Systems Analysis and System Configuration● Involvement in IM Framework, System Standards, and Guideline Establishment● Folder Structure Design and Classification Workshops ● Business Process Mapping, Functional and non-Functional documentation● Stakeholder Engagement ● Involvement in Projects, such as the Document Control Project and the Content Server Upgrade Project. ● 2nd Level Operational Support, Issues tracking, Troubleshooting, and Maintenance● Reports Development and Analysis

Responsible for delivery of ECM consulting services and implementation of various Information Management projects to both private and public sector clients. Role includes the design, installation, configuration, support, testing, training and maintenance of various enterprise software products.● Content Management System Installation and customization● OpenText Management Server & Delivery Server《former RedDot》● OpenText Social Communities● OpenText BPM Workflow System● Document Management System (eDocs DM)● OpenText System Integration and Customization● Microsoft SharePoint Development and Implementation● Microsoft .NET Technologies Development● Cisco QUAD System● SeeUnity Integration● Vingette Integration● Verity and K2 Search Engines

Responsible for design, development, maintenance of both Web Based and Windows Based Microsoft .NET applications. Role also includes development around MS SQL Software as well as integration between legacy applications.● SQL Database Management● Business Intelligence and TSQL development● .NET Web & Windows based Development● Legacy application integrations

Responsible for providing Windows based software development and support. Role also includes website development for digital channels, as well as Cisco IP Phone Interface Development and Integration● C# .NET Development and Integration● SQL Database Management● Website Development● IT Support