Shelly Freeman, Pmp
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Shelly Freeman, Pmp Email & Phone Number

Senior Manager, Product Operations at Validic
Location: Cary, North Carolina, United States 9 work roles 1 school
1 work email found @agio.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email s****@agio.com
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Current company
Validic
Role
Senior Manager, Product Operations
Location
Cary, North Carolina, United States
Company size
69 employees

Who is Shelly Freeman, Pmp? Overview

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Quick answer

Shelly Freeman, Pmp is listed as Senior Manager, Product Operations at Validic, a company with 69 employees, based in Cary, North Carolina, United States. AeroLeads shows a work email signal at agio.com and a matched LinkedIn profile for Shelly Freeman, Pmp.

Shelly Freeman, Pmp previously worked as Technical Project Manager at Validic and Associate Director, Cybersecurity Program Management at Agio. Shelly Freeman, Pmp holds Bachelor Of Arts (Ba), Psychology from North Carolina State University.

Company email context

Email format at Validic

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*@agio.com
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AeroLeads found 1 current-domain work email signal for Shelly Freeman, Pmp. Compare company email patterns before reaching out.

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Profile bio

About Shelly Freeman, Pmp

I am a versatile, driven, and empathetic leader with more than 10 years of broad experience in project, program, and product management. I am experienced in working under tight deadlines on high profile projects with cross-functional teams and leadership levels. I bring new ideas to the table and speak up while leading with positivity and being a champion for successful outcomes.

Listed skills include Customer Service, Training, Coaching, Leadership Development, and 11 others.

Current workplace

Shelly Freeman, Pmp's current company

Company context helps verify the profile and gives searchers a useful next step.

Validic
Validic
Senior Manager, Product Operations
durham, north carolina, united states
Website
validic.com
Employees
69
AeroLeads page
Company profile
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9 roles

Shelly Freeman, Pmp work experience

A career timeline built from the work history available for this profile.

Senior Manager, Product Operations

Current
Validic
Apr 2024 - Present

Technical Project Manager

Validic
Apr 2023 - Apr 2024

Associate Director, Cybersecurity Program Management

Agio
  • Global leader of project management office (PMO) for cybersecurity portfolio. PMO was responsible for program and project management, resource management, copy editing, and operational reporting
  • Increased workload capacity per FTE from 18 projects to 30 projects by identifying and implementing process and tool efficiencies
  • Established a PMO to consolidate project management functions across verticals including alternative investment, payment card industry (PCI), and healthcare
  • Achieved and maintained 95% green customer and program health across portfolio
  • Standardized program tracking in ServiceNow PPM to reduce administrative tasks, improve reporting accuracy, and streamline timesheet entry
  • Worked with compliance consulting and technical testing managers to build requirements for custom development requests, configuration changes, reporting dashboard, and visual task boards in ServiceNow PPM
Dec 2020 - Jan 2023

Program Manager

Agio
  • Managed cybersecurity governance programs tailored to support client adherence to various frameworks (NIST CSF, HIPAA, SEC, PCI). Major program engagements included penetration testing, social engineering campaigns.
  • Responsible for full project lifecycle including contract review, customer on and offboarding, resource assignment, milestone attainment, scope management, change approvals, budget, issue tracking, and project.
  • Point person for program status and reporting to all internal and external stakeholders ranging from individual contributors to C-suite
  • Coordinated scheduling of resources, subcontractors, and third-party vendors
  • Developed and implemented project management processes during go-to-market service development for vendor risk program
  • Nominated and selected by executive management to attend company I/O Summit
Feb 2018 - Dec 2020

Director Of Business Analytics

Workplace Options
  • Served as project manager for high visibility projects, including process improvement, software development, training, implementation, and Business Continuity and Disaster Recovery projects
  • Provided internal operations reporting to service delivery departments monitoring KPI’s, SLA’s, and employee performance
  • Experience with various project management methodologies and practices including Agile, Scrum, and Waterfall
  • Analyzed issue submissions for technologies and present findings and suggestions to stakeholders to drive continuous improvement
  • Worked closely with clients to understand use cases, to write user stories, requirements, and process documentation
  • Led a cross-departmental team to manage development projects through the software development life cycle; including requirements gathering, progress monitoring, QA, change control, and stakeholder communication
May 2015 - Oct 2017

Manager Of Business Analytics

Workplace Options
  • Managed a team of analysts while reporting team status and project updates to the Director
  • Served as project manager for $1M Case Management Platform used to deliver services to over 52M covered lives
  • Led user interviews with Product Manager to gather information to write business requirements for key features of a Case Management Platform
  • Program Manager for maintenance of the Business Continuity and Disaster Recovery Plan. Duties included semi-annual Business Impact Analysis reviews, coordinating on-going training and simulation exercises, providing.
Aug 2014 - May 2015

Service Analyst

Workplace Options
  • Collaborated with a client to outline system procedures while adhering to product best practices to ensure a seamless customer transition to a new technology platform
  • Project Manager for the creation and implementation of a Business Continuity and Disaster Recovery Plan
  • Performed integration and validation testing for internal scheduling application
  • Created training documents and delivered face to face training for a new wellness product to 21 wellness coaches
  • Provided daily reporting on KPI and SLA performance for all global service delivery staff to operations management
  • Successfully completed an in-house Project Management Certification
Jan 2013 - Aug 2014

Back-Up Care Advantage Team Coach

Workplace Options
  • Liaison to the UK and Ireland Provider and Client Relations staff
  • Responsible for monitoring quality and issue trends and developing and implementing training solutions
  • Coached and mentored consultants on the Back-Up Care Advantage service delivery team
  • Acted as the first line for problem resolution as it pertained to customer escalations
  • Developed and maintained training materials and onboarded new staff for US, UK, and Ireland lines of business
  • Provided on site staff support to UK staff members during case management system transition
Nov 2010 - Jan 2013

Backup Care Advantage Consultant

Workplace Options
  • Answered inbound calls for clients accessing child and adult dependent care benefit
  • Gathered details about client needs to match them with a network provider that could provide needed assistance
  • Performed outbound research to contact providers and coordinate care
  • Assisted clients with issues as needed
  • Cross-trained on the tuition assistance and lactation counseling service delivery teams
Jun 2009 - Nov 2010
Team & coworkers

Colleagues at Validic

Other employees you can reach at validic.com. View company contacts for 69 employees →

SC Steven Cooper Steven Cooper Colleague at ValidicDurham, North Carolina, United States, United States View → EB Elana Bertram, Jd, Mba Elana Bertram, Jd, Mba Colleague at ValidicRaleigh-Durham-Chapel Hill Area, United States View → CE Clare Ellis Clare Ellis Colleague at ValidicDavenport, Florida, United States, United States View → TM Tj Mazza Tj Mazza Colleague at ValidicQueensbury, New York, United States, United States View → TW Tessa Warren Tessa Warren Colleague at ValidicChapel Hill, North Carolina, United States, United States View → JB Jorge Boyan Jorge Boyan Colleague at ValidicWashington DC-Baltimore Area, United States View → JL Jacob Lippincott Jacob Lippincott Colleague at ValidicBeaverton, Oregon, United States, United States View → DL Denise Link, Cssgb, Maom Denise Link, Cssgb, Maom Colleague at ValidicAldie, Virginia, United States, United States View → LS Lissa Slotterback Lissa Slotterback Colleague at ValidicDurham, North Carolina, United States, United States View → EB Erika Bickford Erika Bickford Colleague at ValidicCreedmoor, North Carolina, United States, United States View →
1 education record

Shelly Freeman, Pmp education

FAQ

Frequently asked questions about Shelly Freeman, Pmp

Quick answers generated from the profile data available on this page.

What company does Shelly Freeman, Pmp work for?

Shelly Freeman, Pmp works for Validic.

What is Shelly Freeman, Pmp's role at Validic?

Shelly Freeman, Pmp is listed as Senior Manager, Product Operations at Validic.

What is Shelly Freeman, Pmp's email address?

AeroLeads has found 1 work email signal at @agio.com for Shelly Freeman, Pmp at Validic.

Where is Shelly Freeman, Pmp based?

Shelly Freeman, Pmp is based in Cary, North Carolina, United States while working with Validic.

What companies has Shelly Freeman, Pmp worked for?

Shelly Freeman, Pmp has worked for Validic, Agio, and Workplace Options.

Who are Shelly Freeman, Pmp's colleagues at Validic?

Shelly Freeman, Pmp's colleagues at Validic include Steven Cooper, Elana Bertram, Jd, Mba, Clare Ellis, Tj Mazza, and Tessa Warren.

How can I contact Shelly Freeman, Pmp?

You can use AeroLeads to view verified contact signals for Shelly Freeman, Pmp at Validic, including work email, phone, and LinkedIn data when available.

What schools did Shelly Freeman, Pmp attend?

Shelly Freeman, Pmp holds Bachelor Of Arts (Ba), Psychology from North Carolina State University.

What skills is Shelly Freeman, Pmp known for?

Shelly Freeman, Pmp is listed with skills including Customer Service, Training, Coaching, Leadership Development, Leadership, Management, Time Management, and Psychology.

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