• Billing vendors, filing claims with insurances, payroll, and reconciling company account• Credentialling company and therapists with insurances• In charge of interviewing and staff hiring• Responsible for customer service, troubleshooting, filing, and answering phones.• Marketing; including creating flyers, organizing luncheons, marketing research, business letters, calling potential referral partners, and website content• Creating contracts, and managing on-boarding of agencies and contractors• Coordination of patients, insurance verification, scheduling and PT daily route

• Hands-on parent of 4 children (7-17)• Experienced with traditional school and homeschool• Manage and maintain household budget, schedule, shopping, cleaning, home and vehicle maintenance, and various sports• Organized and carried out various gatherings, charity events, and outings• Planned and executed 12, 2–3-month cross-country family road trips• Skilled care for 15 post- op surgeries, 22 procedures, 14 broken bones and various illnesses

• Responsible for customer inquiries, orders, and booking classes• Ability to explain ultrasound Continuing Education materials• Daily shopping and setup of conference meals, and materials• Arranged travel (domestic and international), coordinated meetings and appointments (on and offsite) for instructors• Ensured models and attendee’s • Received, processed, and shipped packages/orders

• Responsible for accuracy, consistency, and game vigilance during play • Provided excellent customer service and guest satisfaction• Guided and instructed new players on game play and rules• Observed and reported suspicious activity• Opened, closed, filled, credited games and confirmed bankroll with supervisor

• Processed orders and returns via telephone for hospitals and medical organizations• Training team instructor on new system upgrade• Proficient in KANA-based website and writing operating procedures• Multitasker accustomed to managing ever-changing priorities, and flexibility in adapting to new technologies• Created and presented training classes and materials• Founding member of website customer service team• Stayed current on new medical products, medical devices and Ross baby foods• Organized annual event for 500 employees with a budget of $50,000 covering obtaining bids for table games, food, venues, service staff and entertainers, and decorations

• Instructed high-risk and first-time offenders about alcohol and substance dangers, effects, consequences, and safety• Maintained DASA (Division of Alcoholism and Substance Abuse) compliance and standards• Reported certificates-of-completion for court review• Recorded attendance and ensured payments from students were met in a timely fashion

• Providing exceptional customer service experience to guests• Accurate and efficient order taking, delivery of food and refills • Maintaining a clean section