Shelly Venable Mccollum Email and Phone Number
Shelly Venable Mccollum is a Educator, Enablement Specialist, Solutions Strategist, Client Services Leader at Two Tree Solutions. They possess expertise in educational technology, e learning, training, instructional design, teaching and 12 more skills. Colleagues describe them as "Few people have the opportunity to work alongside the intellect, work ethic, and authenticity that Shelly demonstrates. I've had the privilege of working with Shelly for over three years now, and can say with certainty that the value she brings as the Head of Customer Advancement is immeasurable to our organization here at Learning Pool. During this time she has managed hundreds of projects - ranging from smaller site configuration engagements, all the way to extensive custom development projects. In each of these projects, the primary factor for success has been Shelly's ability to accurately scope and artfully manage the engagement from beginning to end. Her ability to gain immediate credibility with our key client stakeholders by demonstrating her deep knowledge of the technology, alongside the prospective business impact, has helped us gain market share, exceed client expectations, and retain clientele that may have otherwise been lost. Simply put, Shelly is the one that colleagues across the organization come to when the stakes are high, and there is no room for error. She is also the one that people come to when they need a friendly ear, or guidance on any variety of matters, professional or otherwise. Shelly is the rare combination of a dynamic and motivational leader, alongside a stellar individual producer. As such, Shelly earns my highest recommendation." and "Shelly is the manager that cares. She asks and openly discusses, before assigning work. Her obstacle abatement skills seem to know no boundaries. The success she seeks is only for you to find it. That fine line between confidence and concern is a collaborative understanding between her and her team members and is cognizant of the greater world each individual is experiencing, not just the work world. Shelly is the manager you don't want to live without. She makes work wonderful, digestable, exciting, doable, intriguing, and the enjoyable distraction you were looking for over whatever you are trying to not think about. I don't know what Shelly is not capable of making happen. She is your smile, about to happen."
Two Tree Solutions
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Principal Consultant - Solution StrategiesTwo Tree Solutions Sep 2024 - Present -
Head Of ServiceVirga Labs Jun 2023 - Jul 2024United StatesImplementing operations and service processes for custom development and support services for a small environmental startup.-Assisted with RFP responses and government contracting.-Led standardization of custom development scoping process.-Created tracking system for professional services retainer contracts.-Established customer service portals and standard support procedures.-Implemented Jira instance for work planning and tracking. -
Head Of Customer AdvancementLearning Pool Feb 2022 - May 2023North America*Post- Remote-Learner acquisitionManaging a team of solution consultants, training specialists, and software developers providing consultative services for clients on legacy and custom platforms.-Maintaining continuity of professional services as we worked to integrate clients acquired through mergers and acquisition.-Created strategy and processes to increase efficiency and consistency in the migration of legacy clients across platforms and tech stacks.-Led custom development engagements from scoping to delivery of final product.-Supported post-acquisition business integrations. -
Client Services ManagerRemote Learner Jan 2019 - Feb 2022Senior leadership focused on customer engagement and enablement, managing a team of solution architects, training specialists, instructional designers, and developers providing implementation, training, and professional services for LMS clients. -Launched and maintained custom client training and resource portal.-Provided consultation on elearning environments and instructional strategies.-Standardized implementation procedures for product catalog to increase efficiency and consistency in customer onboarding.-Implemented standardized customer solution documentation to streamline customer support efforts.-Integrated Salesforce and Jira environments for streamlined pipeline, project, and professional services retainer management.-Acted as Relationship Manager for government, enterprise, and strategic accounts. -
Training Services ManagerRemote-Learner Feb 2017 - Dec 2018Remote -
Training SpecialistRemote-Learner Jun 2013 - Feb 2017Remote -
Campus Instructional TechnologistHighland Park High School Jun 2007 - Jun 2014Dallas, TexasCoached over 200 faculty members on integration of technology tools and resources into classroom curriculum at high-performing high school.Lead professional development sessions for over 800 district faculty on various hardware, software, and web applications.Responsible for strategic implementation of all new technology tools.Managed a $1,000,000+ annual technology budget.Maintained vendor relationships for all hardware and software purchases.
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High School English TeacherHighland Park High School Aug 2006 - Jun 2007Dallas, Texas
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High School English TeacherRockwall High School Aug 2001 - Jun 2006Rockwall, Texas
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High School English TeacherNorth Garland High School Aug 1998 - Jun 2001Garland, Texas
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Senior Teller / On The Job TrainerUniversity Federal Credit Union Aug 1995 - May 1998Austin, Texas
Shelly Venable Mccollum Skills
Shelly Venable Mccollum Education Details
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English Language And Literature, General -
Liberal Arts And Sciences/Liberal Studies
Frequently Asked Questions about Shelly Venable Mccollum
What company does Shelly Venable Mccollum work for?
Shelly Venable Mccollum works for Two Tree Solutions
What is Shelly Venable Mccollum's role at the current company?
Shelly Venable Mccollum's current role is Educator, Enablement Specialist, Solutions Strategist, Client Services Leader.
What schools did Shelly Venable Mccollum attend?
Shelly Venable Mccollum attended The University Of Texas At Austin, Southern Methodist University.
What skills is Shelly Venable Mccollum known for?
Shelly Venable Mccollum has skills like Educational Technology, E Learning, Training, Instructional Design, Teaching, Staff Development, Teacher Training, Blended Learning, Technical Writing, Moodle, Totara, Project Management.
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