● Responsible for general management of the 55,000 sq meter production facility including the design, fabrication, quality control, maintenance, human resource, and logistics divisions. ● Managing the day to day activities of the design, production, and quality control teams across all manufacturing verticals at KSI (Waste Management, Aviation, Structural Steel Contracting, Forging and Tube Mill). ● Overseeing production capacity planning and the distribution of labor and machinery across manufacturing verticals to mitigate production bottlenecks and meet delivery commitments. ● Implemented production control benchmarks to minimize labor, raw material scrap, and consumables waste. Enforced reporting of core shop floor activities to determine trends, optimize material utilization, and control costs. ● Collaborating with purchasing department to improve supplier relationships, negotiate better pricing terms and conditions, and authorize material scheduling and acquisition to maintain optimal inventory levels. ● Managing the 8 member IT team and overseeing application development iniatives, IT infrastructure deployments, and IT operations across the Excel Group of companies. ● Monitoring of demand pipeline to ensure optimal workforce levels. Liaising with the quote committee to qualify viability of sales opportunity given current capacity and resource capability.

● Performed an assessment of the existing IT infrastructure stack and applications portfolio to determine opportunities to reduce operational cost, mitigate security risks, and improve scalability. Constructed use cases to outline core business processes and identify absent or inadequate complementing technology. ● Compiled a 3 year IT strategic plan and facilitated a workshop with senior leadership to socialize CBA and TCO analysis to prioritize roadmap to address mission critical IT deficiencies and modernize the IT footprint. ● Created a comprehensive IT Security policy and managing tactical activities to deploy controls that promote confidentiality, integrity, and availability of critical systems and data. ● Managed the ERP upgrade and directed a seamless transition of Excel Industries multiple-plant production and diverse engineering verticals.

• Responsible for the Archive and Supervision (A/S) portfolio on the Enterprise Messaging & Collaboration Transformation (EMCT) program at Ameriprise Financial. Partnered with Electronic Communication Risk Management (eCRM) stakeholders to synthesize mandated compliance regulation required to enable Microsoft’s Unified Communication platform for 32,000 users and managed the end to end deployment of the archive, supervision, and surveillance infrastructure stack.• Planned and managed tactical activities required to build and integrate Symantec's Enterprise Vault and Actiance's Vantage product suites on the VCE Vblock 700 platform hosted at CSC data centers in Chicago and Chantilly. In support of the infrastructure deliverables, provided guidance and directed the day-to-day assignments of on-site, on-shore, and off-shore project resource consisting of architects, infrastructure engineers, systems analysts, and developers.• Anticipated bottlenecks across 4 independently managed workstreams and influenced the program technical direction through effective collaboration across workstreams. Advocated tradeoffs to balance business needs versus technical constraints and encouraged risk behavior to maximize eCRM business benefit while minimizing risk to the EMCT program. • Reported weekly A/S portfolio status and milestones to EMCT leadership and executive sponsors. Provided timely escalation management, communication of risks/issues, and progress of associated mitigation plans.• Managed relationship with vendor partners to ensure outsourced professional/technical services were delivered in accordance with the conditions and pricing provisions in the MSA and/or SOW. Liaison between Amerprise’s Procurement & Vendor Management Office and Technical Account Managers from CSC, Symantec, RIM, Actiance, and Globanet to articulate technical needs, remediate gaps in service level agreements, and drive contract amendments.

• Concurrently managed several key IT initiatives for Bremer Bank to enable scalable infrastructure platforms to support future growth and lifecycle end of life infrastructure.• Managed the upgrade of Bremer’s email and messaging service. The project includes an upgrade from Exchange 2003 to Exchange 2007, re-architecting the entire messaging infrastructure stack, and extensive change and communication management associated with the mailbox migration of 2000+ users across the multi-state operational footprint. • Spearheaded the assessment and ratification of Exchange policies to improve service management and enforce higher levels of control on the email service. The refinement of existing policies and additional governance will reduce operational risk and security vulnerabilities, provide cost savings, and significantly improve the operability and reliability of the email service. • Managed the load balancing project to shortlist viable load balancing appliances and perform a proof of concept to validate compatibility with Bremer's functional and non-functional requirements. • Collaborated with enterprise and technical architects, documented the strategy to provide secure, scalable, and future proof remote access infrastructure. Created all associated project documentation to define scope, schedule, costs, and resource requirements to fulfill core remote access components including consolidation of access gateways, wireless access at key Bremer locations, a viable work from home option for contact center staff, and the provisioning a robust authentication framework for remote access.• Created the formative project management plans for the selection, procurement, and implementation of a Security Information and Event Management tool to the replace the existing log aggregation appliance that is at end of life. All project planning artifacts were successfully transitioned when the SIEM project was aligned with the Monitoring project.

• Spearheaded the IT program management for the Accounts Receivable Capability at Best Buy. Provided program management expertise and industry best practice to assist the Global Business Services leadership team define, steer, and execute a multi-year IT program to transform the order to cash process for the world's largest electronic retailer.• Managed a distributed team of onsite and offshore IT contract resources to implement a variety of projects geared towards eliminating manual process, streamlining business operations, and consolidating/decommissioning federated IT systems onto Oracle eBiz 11.5.10. • Responsibilities included forecasting and reporting program commercials to minimize capital and expenditure variance over the fiscal year. • Oversaw the planning, execution, monitoring, control, and closure of all IT projects within the program portfolio (leveraging HP PPM) to ensure individual project budget, schedule, resource, risk, communication, and transition plans were capable of achieving the business benefits within defined project parameters. • Responsible for communication across various areas of the enterprise to increase visibility of the AR program to promote awareness and highlight integration requirements so that impacts to AR program scope, budget, risk and resources could be effectively managed across Best Buy capabilities.• Initiated a program governance model to accelerate IT innovation, optimize the return on investment of contracted IT resource, and minimize risk to the AR capability.

• Performed the recruitment, orientation and mentorship to build a cohesive ITO PMO focused on delivering DR and ITO initiatives to complement Regional and Group ITO strategy. • Responsible for facilitating business case construction, crystallizing project objectives, defining capacity of DR workbook, and negotiating scope and priority within the overall ITO project portfolio.• Program management of a complex migration effort to relocate regional core banking services from the United Kingdom to Hong Kong Data Center. During the initiation stage, responsibilities included evaluating scope and planning the migration with PMOs, infrastructure, application support, and operations teams from UK, HK, and ME.• Prominent business continuity subject matter expert at HSBC Middle East, providing thought leadership and consultation to promote BCP and DRP awareness. Lead the negotiation and balancing of recovery objectives that were used to build, implement and test business recovery and disaster recovery plans that were fit for purpose.• Initiated the regionalization of business continuity and disaster recovery planning to enhance delivery and exploit synergies by applying ITIL best practices to centralize service operations. • Championed the consolidation of BCP and DR strategy, rationalization of guidelines, restructuring of DR governance. This organization transformation effort reduced costs, enhanced recovery capabilities, increased business community confidence, improved test success rates, and expedited response times through consolidation, standardization, and right-shoring of critical function to regional centers of excellence.

Collaborated on various complex systems integration and enterprise solution implementations for private and public sector clients. Over a 9 year IT management consulting career with CGI-AMS. managed and supported software delivery in a variety of diverse roles including project management, requirements management, development management, and QA management.