I possess over four years of extensive customer service experience in fast-paced environments, where I have consistently engaged in direct interactions with customers. Throughout these years, my interpersonal skills have undergone significant development, enabling me to effectively defuse tense situations and adeptly convey information to others. In addition to my customer service background, I have recently participated in the Npower Tech Fundamental program. This program facilitated the completion of my CompTIA A+ certification, equipping me with practical troubleshooting expertise. I take pride in maintaining a professional demeanor and approach in all my endeavors.