• Greet customers and provide an excellent customer experience • Carrying out all of customers’ automotive concerns to completion• Offer manufactured maintenance services per vehicle mileage• Produce repair orders for customers and technicians• Distribute work between technicians efficiently• Determine vehicle needs based on customer information• Maintain continued communication with the customer while work is being performed on vehicle

Development and Retention of Teammates.Building Customer Satisfaction & Loyalty.Providing Tire and Auto Products and Services.Creating Results for Teammates, Customers, and the Company.The Merchandising, Advertising and Promotion of Products and Services.Selecting, Coaching and Developing Store Teammates.Involvement in every aspect of the store operation.Energetic responsiveness to every customer, on the phone and in the store.Attention to each customer's needs: documenting and determining the best response and solution to a wide variety of situations.Communicate accurately to sales teammates and technicians to establish time commitments that meet our standards and exceed the standards of our BOSS (the customer).