Shemika Stevens Email & Phone Number

Lafayette, Louisiana, United States

• Executed various administrative tasks and support to ensure efficient operations• Assisted in budget management and expense tracking for projects• Scheduled and managed internal and external meetings and appointments across multiple time zones while managing the calendar using Google Calendar• Attended weekly meetings, recorded minutes, and assigned tasks for executives to ensure adherence to project deadlines• Coordinated and performed employment interviews and processed new hire documents• Developed and updated essential internal and external contact lists for projects and leads internationally• Attended business and networking conferences with executives to better understand the company’s future goals and objectives• Implemented and maintained key documents and processes required for employees and clients.• Created purchase orders• Processed invoices upon job completion

Roswell, Ga

• Provided exceptional administrative support and customer service– both internal and external• Coordinated office activities and operations to secure efficiency and compliance with company policies and procedures• Primary contact for corporate office incoming calls and directed to appropriate parties• Managed Outlook Calendar for meetings scheduled for reserved spaces and ensured meeting rooms were clean, stocked, and prepared for each meeting• Coordinated with meeting holders to provide support in assisting with any meals, and refreshments required for meetings• Managed contract and price negotiations with office vendors• Oversaw office maintenance, mailroom, shipping, and supplies, and processed related invoices• Point of contact for office machines including copier, postage• Assisted with shipping of supplies and packages for office staff• Served as building facility liaison and coordinator with the property manager for office cleaning and maintenance• Coordinated with outside vendors on office equipment maintenance and issues• Managed office vendors - supplies, coffee, and catering• Monitored office supplies and ordered new stationery, furniture, and appliances as required• Managed office space utilization and kept each floor blueprint up to date• Assisted with onboarding functions of new hires – greeting the new associate, preparing their workspace, and providing required resources• Fire safety liaison - coordinated and facilitated mandatory procedures, measures, and drills for office personnel

Alpharetta, Ga

• Facilitated administrative tasks that included errands, telephone correspondence, personal assistant duties, data entry, created, and organized marketing materials, • Managed owner’s calendar• Provided personalized secretarial and administrative support in a well-organized and timely manner.• Reconciled expense reports and maintained contact lists• Negotiated pricing with vendors and other third-party associates• Devised and maintained organizational solutions for files - business, financial, and household records• Coordinated travel accommodations and scheduled or booked appointments for upcoming events and meetings• Prioritized timeline-driven items to ensure projects were completed promptly and within budget

Hillsboro, Or

• Delivered expert administrative support by efficiently managing a wide range of routine tasks and specific assignments for over thirty-five schools within the school district• Performed clerical and administrative tasks in school and administrative office settings.• Provided excellent customer service to patrons by answering questions and solving concerns.

Hillsboro, Or

• Provided support to management for a team of 12• Performed extensive customer support and daily management for approximately 30 customer accounts.• Handled approximately 30-40 incoming calls and inquiries daily• Received, entered, researched, responded to, and tracked telephone, email, and written customer inquiries and complaints• Performed administrative and data entry tasks. • Performed customer service functions - answered telephone calls, emails, faxes, and assists customers • Initiated and returned calls as necessary to provide assistance and information related to applicable services, accounts, procedures, problems, or other issues• Assisted customers with service requests - responded to questions, complaints, or requests for specific services• Researched problems and initiated problem resolution and completed the research cycle to return calls to customers and assisted in resolving issues involving upset customers

Tigard, Or

• Performed extensive customer support and daily management for approximately 25 customer accounts• Created Microsoft Excel spreadsheets for ordering ingredients, forecasting, quality control, and shipping/receiving• Generated purchase orders • Performed clerical, administrative, and data entry tasks

Bachelor Of Business Administration - Bba, Business Administration, Management And Operations, 3.92

Bank Of America Women’S Entrepreneurship Certificate

12-week Women's Entrepreneurship online certificate program. These courses focused to help women entrepreneurs gain the skills, knowledge.

Business Management, 3.51