John Shen Email & Phone Number

Toronto, Ontario, Canada

• Several weeks of full-time skills development and training program on IT Fundamentals, AWS Cloud and professional skills.• Built IT fundamental skills, including: working knowledge of Linux OS, network protocols (TCP/IP), IP addressing, DNS, troubleshooting connectivity issues and writing scripts in Python and Shell.• Learned how to apply core AWS services in areas of compute, storage and networking including EC2, S3, IAM, VPC, Lambda, Cloud Formation, RDS and Route 53.•… Show more • Several weeks of full-time skills development and training program on IT Fundamentals, AWS Cloud and professional skills.• Built IT fundamental skills, including: working knowledge of Linux OS, network protocols (TCP/IP), IP addressing, DNS, troubleshooting connectivity issues and writing scripts in Python and Shell.• Learned how to apply core AWS services in areas of compute, storage and networking including EC2, S3, IAM, VPC, Lambda, Cloud Formation, RDS and Route 53.• Demonstrated strong verbal and written communication skills, including the ability to explain technical information and terminology to non-technical end users.• Learned how to configure, monitor and support the suite of core AWS services. Show less

Toronto, Ontario, Canada

Processed tasks in accordance with standardized operating procedures, regulations, and Code of Conduct and Ethics.Demonstrated discretion in handling confidential matters while understanding and addressing 1000+ voters' needs.Responded promptly to voter concerns, following standard procedures, and escalated non-standard activities as required.Achieved assigned goals and objectives by promoting effective solutions and ensuring timely and accurate completion of… Show more Processed tasks in accordance with standardized operating procedures, regulations, and Code of Conduct and Ethics.Demonstrated discretion in handling confidential matters while understanding and addressing 1000+ voters' needs.Responded promptly to voter concerns, following standard procedures, and escalated non-standard activities as required.Achieved assigned goals and objectives by promoting effective solutions and ensuring timely and accurate completion of processes.Established personal connections with voters to provide clear and appropriate instructions.Contributed to a positive, diverse, and equitable work environment by promoting team effectiveness and participating in personal performance development.Assisted the team by maintaining open communication, dedication, and providing regular status updates on routine activities.Identified opportunities for operational improvements, contributing to enhanced 95% of voter experiences and achieving operational excellence. Show less

Toronto, Ontario, Canada

● Train and manage canvassers new applicants and canvassers in the field● Deliver candidate literature to targeted voters● Assemble, manage, distribute, collect and enter tracking data from walk lists● Engage with public inquiries in a friendly and professional manner● Motivate, train, and develop and coach Canvassers through daily challenges in the fieldin order to consistently achieve short-term daily and long-term project goals● Track progress of individual canvassers… Show more ● Train and manage canvassers new applicants and canvassers in the field● Deliver candidate literature to targeted voters● Assemble, manage, distribute, collect and enter tracking data from walk lists● Engage with public inquiries in a friendly and professional manner● Motivate, train, and develop and coach Canvassers through daily challenges in the fieldin order to consistently achieve short-term daily and long-term project goals● Track progress of individual canvassers and communicate observations to leadership● Track, compile and report● Implement health and safety protocol, including ensuring adequate PPE for all staff andcompliance with daily health and safety guidelines● Ensuring the canvassing team’s strict adherence to legal, compliance and ethicalstandards● Maintain the organizational systems of the campaign Show less

Aws Certified Cloud Practitioner

1. Completed full course, full-time, classroom based skills development and training program on IT fundamentals, AWS Cloud.

Bachelor Of Applied Science And Engineering, Industrial Engineering

Minor, Business Administration And Management, General