Shen S. Email and Phone Number

• Member of Ricoh’s Global Engineering Support Team. Responsible for providing engineering support to the continuous-forms inkjet printer line (models include: VC60000, VC70000, Pro Z75). As as primary POC for the RiPSO vision inspection system.• Provide product life cycle support. • Troubleshoot urgent hardware-related issues remotely or onsite for internal and external customers across the globe.• Work extensively on trace file analysis for finding root cause.• Provide… Show more • Member of Ricoh’s Global Engineering Support Team. Responsible for providing engineering support to the continuous-forms inkjet printer line (models include: VC60000, VC70000, Pro Z75). As as primary POC for the RiPSO vision inspection system.• Provide product life cycle support. • Troubleshoot urgent hardware-related issues remotely or onsite for internal and external customers across the globe.• Work extensively on trace file analysis for finding root cause.• Provide engineering solutions for product design projects, beta projects, and field machine installation projects.• Design and conduct tests on new functions, hardware components, or product capabilities.• Draft, review or update operating/ service documentations.• Provide technical expertise for field machine installation projects. Show less

• Participating in designing, Solidworks modeling, and prototyping for DOE’s ARPA-E funded Low-Cost Thermal Energy Storage Project. This system allows electrical energy to be stored in thermal form for a long duration of time, then generate electricity to power electric grids using closed-Brayton combined cycle during an outage

• Used SolidWorks to design products including “MonoRail Solo” hitch mounted bike carrier, truck bed mounting systems for Ford F150, Chevy Colorado/GMC Sierra, and Honda Ridgeline, hitch rack adapter for Jeep Wrangler, and retail store display stands. • Applied engineering project management skills to ensure the above products be completed on time. • Worked cross departments for brainstorming and problem solving. • Used Abaqus and SolidWorks for FEA analysis. • Material… Show more • Used SolidWorks to design products including “MonoRail Solo” hitch mounted bike carrier, truck bed mounting systems for Ford F150, Chevy Colorado/GMC Sierra, and Honda Ridgeline, hitch rack adapter for Jeep Wrangler, and retail store display stands. • Applied engineering project management skills to ensure the above products be completed on time. • Worked cross departments for brainstorming and problem solving. • Used Abaqus and SolidWorks for FEA analysis. • Material selection and manufacturing process selection on parts. • Used 3D printer and other tools for rapid prototyping. • Estimated manufacturing cost and used Excel to create BOMs to aid price negotiation with vendor. • Used SolidWorks and Photoshop to make product instruction manuals. • Used SolidWorks Visualize to make product renderings for the marketing team. • Arranged meetings with our Chinese vendors and translated documents. Performed QA on manufacturing site. • Designed product packaging to minimize shipping damage and international shipping cost. • Performed in-lab and on-road testing. Tests include but not limited to metal fatigue test, vibration test, tensile test, hardness test, surface finish test, packaging durability test. • Improved existing products based on warranty claims and customer feedback. Updated 3D CAD inventory, 2D drawing inventory, and product web pages. Show less

• Participated in designing and building a thermosiphon. This system simulated the heat transfer rate of the metamaterial film developed by NEXT Lab, which was led by CU Boulder’s professor Ronggui Yang (MIT’s TR35 Award Winner). The thermosiphon verified the feasibility of the film's application on electrical power plant cooling.• Responsible for making test plans. Installed T-Type thermocouples, ifm flow rate sensor, greenTEG hear flux sensor. Used NI DAQ for data acquisition and… Show more • Participated in designing and building a thermosiphon. This system simulated the heat transfer rate of the metamaterial film developed by NEXT Lab, which was led by CU Boulder’s professor Ronggui Yang (MIT’s TR35 Award Winner). The thermosiphon verified the feasibility of the film's application on electrical power plant cooling.• Responsible for making test plans. Installed T-Type thermocouples, ifm flow rate sensor, greenTEG hear flux sensor. Used NI DAQ for data acquisition and LabView to monitor and record test data. Performed data analysis to verify the system’s functionality. Show less

• Studied the manufacturing processes for reduction gears. Upgraded the company’s hand drawings to CAD drawings.