*Manage purchase orders for acquiring production materials, along with items and services essential for maintenance, repair, and facility operations.*Managed the acquisition of PCBs and LEDs, negotiating with suppliers to achieve cost reductions.*Coordinated with Program Managers and Planners to ensure alignment of purchasing activities with production schedules and demand forecasts.*Specialized in MRP systems to streamline procurement processes.

●Purchasing Fulfilment: Responsible for supplier development and contract negotiation of complex purchased materials and services. Manage inventory control, RMA tracking, and quotation requests.●Managing Purchase Orders: Address procurement/purchasing issues and follow up with suppliers to ensure 100% accuracy of purchase order information.●Price Negotiation: Negotiate with vendors to reduce material costs by 20% through sourcing better deals and negotiating contracts.●Price Issue Resolution: Resolve invoicing issues and address discrepant material problems to increase efficiency in receiving payments by 50% from vendors.

● Order fulfillment: Prepare orders by processing requests; pulling materials; packing boxes; placing orders in the delivery area, and accuracy up to 100%.● Warehouse planning: Strategically manage the warehouse in compliance with company’s policies andvision to in increase operation efficiency by 40%.● Customer Service: Provide professional Customer Service by responding to customer inquires,communicating change orders and schedule impacts, and escalate any potentials issues to the C-suite level team.● E-commerce Operation: Provide oversight to inbound order flow, product availability, and outbound orderfulfillment while ensuring order fill rates.● Marketing: Participate and create an annual marketing plan and strategy including social media platforms, which applied competitive promotions to increase sales performance by 30%.

* Responsible for handling customer complaints and after-sales service.* Supported after-sales technical services. * Managed 4,500 Facebook users fan group, and maintaining popularity and operation.* Designed digital marketing plan regularly to increase customer retention and increase browsing online traffic.* Responsible for translating English email to Chinese email for managers and foreign customers.*Negotiated the price with effective verbal communication for customers.*Participated in the Macaron fundraising project and assisted the sales team through marketing questionnaire analysis to maximize the benefits. In the end, the fundraising project reached in just 45 days successfully acquired nearly 100,000 US dollars and brought nearly 1,400 sponsors.

*Cooperated with the marketing team to post articles weekly on WeChat for attracting clients and potential investors.*Assisted the marketing team with developing and implementing social media strategies *Design posting information by XiuMi(Design posting tool), and manage company social media account.

*Identify keywords research from YouTuber video comment to attract more views*launched XiaoMi Poco phone F1 influencer campaign report with the marketing team*Investigated Fitting Youtuber for endorsing products and present to customers

* Assisted for applying supplier diversity and making the connection with 173 companies.* Collaborated with the manager to advertise the festival event for sponsorship.

* Answer phones and greet customers.* Schedule appointments and maintain a calendar for coordinating staff and other meetings.* Learned to make independent decisions on addressing the best way to handle specific tasks.