Shenal Samuel Email and Phone Number
Customer-focused professional with a Bachelor's in Marketing and Tourism & Hospitality. Currently a Customer Relations Executive at THE SUPPLIER and SportX, with banking experience as a Junior Relationship Executive. Demonstrates strong customer service, sales, and team leadership skills. Seeking to contribute expertise in customer relations and service excellence at a dynamic, multicultural and collaborative organisation.
The Supplier
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Customer Relations ExecutiveThe Supplier Oct 2019 - Present• Client Engagement and Communication - Act as the primary point of contact for clients and handling inquiries. • Order Management and Coordination - Oversee the entire order process, from initial consultation to delivery.• Relationship Building and Retention - Understanding the clients’ T-shirt needs, offering personalized solutions, and following up post-delivery. -
Junior Relationship ExecutiveHatton National Bank Plc Jul 2021 - Dec 2021• Client Relationship Management - Addressing clients’ banking needs, resolving queries, and providing personalized service• Sales and Business Development - Support the acquisition of new clients by identifying potential business opportunities, promoting bank products and services -
Sports LeaderDecathlon Sri Lanka Dec 2018 - Sep 2019• Customer Experience - Develop and implement strategies to enhance the customer shopping experience by utilizing sports expertise.• Sales Strategy - Ensure that the store meets or exceeds its sales targets by managing the Kalenji (running) brand and products.
Shenal Samuel Education Details
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Marketing And Tourism & Hospitality Management
Frequently Asked Questions about Shenal Samuel
What company does Shenal Samuel work for?
Shenal Samuel works for The Supplier
What is Shenal Samuel's role at the current company?
Shenal Samuel's current role is BCom Marketing and Tourism & Hospitality Management, Edith Cowan University | Ready to explore new opportunities 🌏.
What schools did Shenal Samuel attend?
Shenal Samuel attended Edith Cowan University, St.joseph's College, Colombo.
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