Shenay B.
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Shenay B. Email & Phone Number

New Beginnings at City National Rochdale
Location: New York City Metropolitan Area, United States, United States 8 work roles 3 schools
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Current company
City National Rochdale
Role
New Beginnings
Location
New York City Metropolitan Area, United States, United States
Company size
272 employees

Who is Shenay B.? Overview

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Quick answer

Shenay B. is listed as New Beginnings at City National Rochdale, a company with 272 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Shenay B..

Shenay B. previously worked as Senior Administrative Assistant at City National Rochdale and Customer Service Representative (Internet & Voice Repair) at Charter Communications (Spectrum). Shenay B. holds Criminal Justice & Human Services, 3Rd Year from Southern New Hampshire University.

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Email format at City National Rochdale

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City National Rochdale

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Profile bio

About Shenay B.

Dynamic professional with a track record in driving business process improvements, resulting in substantial cost savings and heightened operational efficiency. Over 15 years of experience in customer service, technology, procurement, and financial reporting, complemented by a decade of expertise in focused mobility service management, end-user support, and market data services

Current workplace

Shenay B.'s current company

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City National Rochdale
City National Rochdale
New Beginnings
new york, new york, united states
Website
cnr.com
Employees
272
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Company profile
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8 roles · 21 years

Shenay B. work experience

A career timeline built from the work history available for this profile.

Customer Service Representative (Internet & Voice Repair)

Charter Communications (Spectrum)

Middletown, New York, United States

  • Present and discuss Charter products and services. While conveying quality, integrity and superior understanding regarding services. Manage customer interactions professionally and efficiently, remaining current and.
  • Answer inbound calls from Customers with Issues regarding their Internet, email, telephone, and cable TV services provided by Charter.
  • Troubleshoot and attempt to resolve customer's issue.
  • Setup trouble calls and other service request orders.
  • Listen to customer concerns and diffuse frustration by providing options and solutions.
  • Understand customer needs and expectations on every call to ensure an exceptional customer experience.
Jan 2024 - Aug 2024

Mobility Provisioning Team Manager

Rbc Capital Markets

Greater New York City Area

Managed, and lead a team of eight (8) analysts across North America (US & Canada). Team Leadership and Development:Led and coordinated the Mobility Provisioning team, overseeing contractors across North America Fostered a culture of continuous improvement by providing opportunities for up-skilling and cross-training to direct reports. Performed.

May 2010 - Sep 2023

Market Data Analyst

Rbc Capital Markets

Greater New York City Area

Day-to-day management of all “Carlin” North American & Canadian market data services. Report Market Data expenditure to the businesses, for internal & external users (pro/non-pro clients). Insuring timely payments of invoices are processed by working closely with RBC’s accounting department. Continually implementing the “NO Variance RULE”, which allows for.

Apr 2008 - May 2012

Market Data/Telecom Team Lead

Newedge Group, Llc

United States

Continuing efforts to house and maintain the in-house market data inventory database up to date with new and old (users, cost center and services etc) Keep close relationship with vendor in order to solve billing discrepancies.Generate monthly user cost reports for managements reviewOrder and track market data and telecommunication servicesManage the.

Oct 2006 - Apr 2008

Market Data Analyst

Citigroup (Asset Management)

United States

2005 - 2006 ~1 yr

Market Data Manager/ Information Technology

Robeco Investments

United States

Manage vendors to ensure timely resolution of production and market data feed problemsAllocate and process all invoices, which are then forwarded to accounts payable for paymentEnter invoice into FITS database on a daily basisCoordinate with business and technology units for new market data systems Analyze and negotiate terms of contracts for cost.

Feb 2000 - Jul 2005

Purchasing Manager/Information Technology

Robeco Investments

Purchase hardware, software, telecommunication, and market data services Authorize purchase orders and negotiate with vendors on contracts, prices, and payments Allocate, and process all purchasing & telecommunication invoices to be sent to account payable for paymentManage, record, scan, to maintain inventory control for equipment and supplies to ensure.

Feb 2000 - Jul 2005
Team & coworkers

Colleagues at City National Rochdale

Other employees you can reach at cnr.com. View company contacts for 272 employees →

MC Matthew Clifford, Cfa, Cfp®, Cpwa® Matthew Clifford, Cfa, Cfp®, Cpwa® Colleague at City National Rochdale New York, New York, United States, United States View → DB David Brooks David Brooks Colleague at City National Rochdale Fairfield, Iowa, United States, United States View → JR Jesus Rodriguez De Sarrazin, Cfa Jesus Rodriguez De Sarrazin, Cfa Colleague at City National Rochdale Santa Ana, California, United States, United States View → EK Eugene K. Eugene K. Colleague at City National Rochdale Reno, Nevada, United States, United States View → CA Carl Acebes Carl Acebes Colleague at City National Rochdale Naples, Florida, United States, United States View → BS Brian Salerno Brian Salerno Colleague at City National Rochdale Lake Mary, Florida, United States, United States View → CP Cadejah Patman Cadejah Patman Colleague at City National Rochdale Houston, Texas, United States, United States View → AS Alexandra Sandoval Alexandra Sandoval Colleague at City National Rochdale Los Angeles Metropolitan Area, United States View → YB Yaron Berko Yaron Berko Colleague at City National Rochdale Los Angeles, California, United States, United States View → JM Joseph Maselli Joseph Maselli Colleague at City National Rochdale New York, New York, United States, United States View →
3 education records

Shenay B. education

Criminal Justice & Business Management

Kaplan University
FAQ

Frequently asked questions about Shenay B.

Quick answers generated from the profile data available on this page.

What company does Shenay B. work for?

Shenay B. works for City National Rochdale.

What is Shenay B.'s role at City National Rochdale?

Shenay B. is listed as New Beginnings at City National Rochdale.

Where is Shenay B. based?

Shenay B. is based in New York City Metropolitan Area, United States, United States while working with City National Rochdale.

What companies has Shenay B. worked for?

Shenay B. has worked for City National Rochdale, Charter Communications (Spectrum), Rbc Capital Markets, Newedge Group, Llc, and Citigroup (Asset Management).

Who are Shenay B.'s colleagues at City National Rochdale?

Shenay B.'s colleagues at City National Rochdale include Matthew Clifford, Cfa, Cfp®, Cpwa®, David Brooks, Jesus Rodriguez De Sarrazin, Cfa, Eugene K., and Carl Acebes.

How can I contact Shenay B.?

You can use AeroLeads to view verified contact signals for Shenay B. at City National Rochdale, including work email, phone, and LinkedIn data when available.

What schools did Shenay B. attend?

Shenay B. holds Criminal Justice & Human Services, 3Rd Year from Southern New Hampshire University.

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