Shenea Mathews Email & Phone Number

Greater New Orleans Region

• Program director for the daily in-service recruitment and retention operations for 300 employees.
• Daily use of Naval Applicant Tracking system; Navy Standard Integrated Personnel System used to:o Create offer letters and write contractso Screen for eligibility o Create retention bonus offerso Track all personnel.
• Processed all job placement, retraining opportunities, and counseled employees on upcoming availabilities through a second Naval ATS.
• Reviews requisition creation, validates requisitions, post jobs, advertise, source and attract candidates while using the internal, external and social networks programs.
• Provided senior-level executives data on attrition rates and manpower shifts. Issued retention objectives, performed statistical analysist of command attrition rates and managed the production of reenlistment requests.
• Ensure all background check information was directed to the proper senior-level executives and tracked the process through completion

Seattle, Washington, United States

• Managed the daily operations of the center, oversaw 15 employees and 2 supervisors.
• In charge of all hiring efforts from start to finish. Conducted prescreen interviews, 1st interview and made recommendations for General Manager 2nd interview. Conducted all new hire onboarding and training.
• Managed scheduling based on labor costs, local events and volume. Conducted all payroll transactions in an efficient, accurate and timely matter. Maintained and updated all payroll information. Handled all in-house.
• Established in house office procedures and employee record filing system.

• Managed daily Front of the House operations of restaurant and room service. Oversaw 45 servers, room attendants, and 3 supervisors.
• Trained and instructed all employees on fine dining service. Providing excellent guest service and maintaining the highest scores in the region. Conducted all performance reviews, made recommendations for hiring.
• Highly efficient scheduling based on labor costs and casino volume. Conducted all payroll transactions in an efficient, accurate and timely matter. Maintained and updated all payroll information.
• Performed all FOH ordering, maintained food and beverage costs based on inventory and sales. Provided Food and Beverage Director daily, weekly, and monthly analysis on sales, inventory, data and predictions.