Sheneda Baxter Email & Phone Number

Thomasville, Nc

•Demonstrated proficiency in understanding and articulating complex insurance product details, showcasing the ability to grasp and communicate intricate information effectively. This resulted in heightened member understanding and engagement with financial services.•Maintained strict adherence to industry regulations, ensuring accurate and up-to-date client records, monstrating meticulous attention to detail and a 100% commitment to compliance. •Collaborated seamlessly with internal teams, including underwriters and customer service, fostering a positive team environment and showcasing strong teamwork and communication skills. This allotted the opportunity to be chosen as part of the inaugural class of the NAA Academy.•Led recruitment and management of a team of 4 insurance agents and an assistant, fostering a collaborative and high-performance culture while achieving sales targets and ensuring adherence to industry regulations.

North Carolina, United States

•Spearheaded a team to achieve a remarkable 95% error-proof rate by diligently reviewing 50% of all loan files, showcasing an aptitude for error detection, thus ensuring optimal system performance and heightened accuracy in financial processes.•Communicated complex financial information effectively to clients, ensuring a clear understanding which allowed clients to have a clear plan moving forward.•Assisted with the recruitment process, actively participated in hiring new employees, and efficiently managed existing staff, taking charge of time and attendance responsibilities to ensure smooth operations, scheduling and coverage.•Supervised branch and/or call center personnel during the Vice President's absence.•Stayed abreast of evolving technologies, displaying commitment to ongoing learning and adaptation. Received 6 certifications during my tenure in order to stay abreast of the growing needs of the clients that we serviced.•Authorized lending limits of up to $1 million and held check signing clearance exceeding $500,000, demonstrating proficiency and responsibility in financial oversight as a Senior Financial Services Officer.

Associate Of Arts And Sciences - Aas, Business Administration

Industrial And Organizational Psychology