Sheneka Clark Email & Phone Number

Naples, Fl, Us

Keswick, Virginia, United States

Various Locations

Spa Consultant and Liaison. Works with owners to develop new spas, assist with sales of spas and assist spas to increase revenue or develop events. Create SOP’s and ensure luxury standards are set up and kept during operations. Assist with driving and increasing revenue for struggling businesses.

West Hollywood, California, United States

Spa Director at Luxury Hotel Property in West Hollywood, California. Responsible for day-to day operations, budgeting, and staff management. Responsible for promoting spa, developing marketing strategies, and driving revenue.

Los Angeles, California

The Med-Spa Center Director for multiple locations responsible for providing clients an exceptional customer experience through quality, professional, friendly, and informed service. Manages operational processes and standards throughout the centers. Manages operational processes and standards throughout the centers.

Beverly Hills, California, United States

Practice Manager for one of the top medical spas in the country. Oversee all administration, daily operations, manage staff, manage bookings, marketing campaigns, promotions, and financials.

Los Angeles

Spa Director focused on building revenue through service and retail business. Directly oversees all staff and daily spa operations and ensures that guests experience meets the standards of excellence. The Spa Director is responsible for the guest satisfaction scores in the Spa. Had the highest service and revenue to date in location within first 90 days. 13% increase in service revenue within the first 60 days.

Greater Los Angeles Area

•Prospecting and marketing to luxury, high end salons and spas by targeting and cold calling decision makers, making several outbound prospecting calls daily. •Collaborates with the Marketing and Education Departments to implement effective strategies and tactics for sales growth for your territory. •Provides Legendary Service to customers and prospects by anticipating their needs and finding creative solutions to the challenges of their business in a timely manner. •Follow up with leads acquired via phone and email until sale is closed. •Engages new prospects/existing customers utilizing charismatic personality to build customer loyalty. •Utilizes nurturing and generous attributes to ensure the customer is taken care of from initial contact, to closing and throughout the business relationship. •Conducts sales presentations, launch email marketing campaigns to drive new territory sales. •Meets KPI Metrics for Inside Sales Representative.

Los Angeles, California

Spa Manager for Day Spa at Wellness Company oversees all daily spa operations, schedules, and staff.

Greater Los Angeles Area

· Recruit, train, coach, motivate, and develop beauty advisors on company policies and procedures. Oversees staff schedules, trains on product knowledge and assists staff to increase average sales and increase items per transactions. Train staff on service consultations, service technique and developing and maintaining repeat business customer database. Proficient in POS systems including, searching database and client database· Works with Account Executives and Regional Managers to execute seasonal campaigns and new product launches. Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results. Communicate productivity goals, monitor associate productivity levels, and provide coaching and feedback.· Maintain high customer readiness standards by ensuring proper presentation, organization, storing, and replenishment of stock. Oversees all merchandising, seasonal displays, and cleanliness of counter and all service implements. · Drive sales, product demos, promotional events, and enhancing customer experience. Work to introduce new products, doing makeovers, mini-facials and working as a make up artistry.· Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs) through delegation to self and staff. Communicate regularly with vendors, planners, and buyers regarding stock needs, customer preferences, and special events. Participate in physical inventory process, ensure safety and shortage prevention initiatives are executed.· Participates and helps to plan departmental events, seasonal event planning and other duties assigned by Cosmetics and Department Store Management. Participate in pre-selling and sales driving events. Attend product training classes and seminars. Perform other customer-facing, duties as needed or as directed by Cosmetic Department Manager & General Store Management

Tucson, Arizona Area

Expanded spa’s menu of services by developing new innovated treatments. Provided additional training for provider staff. Improved relationship with staff and supervisors. Bought in new and organic treatments and products that are competitive with modern “green” market trend in spa industry.

Worked multiple contracts aboard Norwegian Cruise line ships. Sold high –end luxury goods and merchandise. Oversaw and ran daily spa operations. Oversaw all staff duties, schedules, shift scheduling and payroll.

New York, New York, United States

Floating Spa Supervisor at Luxury Hotel Properties in New York City. Locations Included New York Palace Hotel, Waldorf Astoria, The Plaza and Trump International Hotel and Towers.

Itec Beauty Therapy & Aesthetics, Aesthetics/Advanced Make Up Artistry, 3.5

Psychology

Education record

Education record