About Me:Passionate about efficient operations and exceptional customer service, I am the Administration Manager at the Agnes Water Tavern. With a keen eye for detail and a commitment to excellence, I play a pivotal role in ensuring the smooth functioning of our establishment.Key Achievements:Successfully streamlined administrative processes, resulting in increased efficiency and cost savings.Implemented innovative record-keeping systems, reducing errors and improving data accuracy.Fostered a collaborative and motivated team environment, leading to enhanced productivity and employee satisfaction.Played a key role in maintaining compliance with all regulatory requirements, ensuring a safe and legal environment for both staff and patrons.Spearheaded customer service initiatives, receiving numerous commendations for outstanding service and creating a loyal customer base.Expertise:Administrative ManagementTeam Leadership & DevelopmentProcess ImprovementRecords & Data ManagementCompliance & Regulatory AffairsCustomer Service ExcellenceBudgeting & Cost ControlEvent Coordination Education:Business Law at Monash University I'm always eager to connect with fellow professionals, share experiences, and explore potential collaborations. If you're interested in networking, discussing best practices, or learning more about my experiences in administration management, please feel free to connect with me.Contact:shenelle@agnestavern.com.auThank you for visiting my LinkedIn profile, and I look forward to connecting with you and exploring new opportunities in the world of administration and operations management. Let's work together to achieve excellence!

Responsibilities:Project Management within the Tax Controversy Team relating to debt matters for the Australian Tax Office (ATO)Team leader for the Wind Up matters and Creditors Petitions in QueenslandDrafting relevant court documents such as Creditors Petition, Affidavit of final debt, Statement of Fees and Disbursements, Draft Orders and Minute of Consent Orders Conferring with liquidators/trustees, defendants, court personnel and process serversFiling court documentation and assisting with court appearancesExtensive experience in drafting summary judgements including the drafting of submissionsStrong understanding of ATO debt processes and liaising with ATO debt teamSupervision, mentoring and training of junior team members

Responsibilities: Account manager for five local Councils primarily monitoring and collecting outstanding rates debtsFirst level debt collection, producing correspondence, arranging payment plans, drafting legal documentation and arranging issuing warrants, judgements and garnishee orders Preparation of court documents and liaison with court personnel and relevant agenciesPreparation of activity and cost reports for clients’ reviewAllocation of work to casual temporary staff membersSupervision and training new hires

Responsibilities:Member of the client team (Commonwealth Bank) Mortgage Default GroupManagement of high-volume files to recoup money owed to the CBA in relation to mortgage defaultsDrafting legal documentation for the courts, serving documents to defendants and where required arranging for the property to be sold