Shenetta Hampton Email & Phone Number

United States

United States

Performs records management activities related to the cataloging, indexing, labeling, filing, storage, retrieval, and general organization of consumer/client records for Capital Area Human Services District’s (CAHSD) Developmental Disabilities (DD) Division.

United States

Supplied administrative office management support to the Disaster Case Management (DCM) program. Completed administrative tasks related to office planning, record keeping, organizing, generating reports, mileage compilation and payroll submissions. Coordinated program related meetings / trainings and file reviews in conjunction with the DCM management.

Baton Rouge, Louisiana, United States

Received, processed, and distributed communications, including a variety of text, applications, and images. Responsible for: scanning, sending, and receiving medical documents; organizing paper and electronic files; analyzing the efficiency of communication processes, and adhering to company policies when handling materials, especially those with.

Houston, Texas Area

Organized promotional material, office supplies, documentation processing, business cards and a range of items related to office management duties. Managed day-to-day operations and specific tasks in a demanding environment. Responded to general inquiries and forwarded inquires to other departments as appropriate and in coordination with Regional.

Baton Rouge, Louisiana Area

Exceptionally professional, organized, and detailed-oriented with ability to organize time, manage diverse activities and meet deadlines. Proficiently navigated the internet and used Microsoft Office suite products, in particular Outlook, Word, and Excel; familiar with Access and PowerPoint; showed ability and enthusiasm for learning new software.

Baton Rouge, Louisiana Area

Compiled statistical data collected from case workers. Updated client records using CAN and Service Point programs. Analyzed data for errors daily using MS Excel. Completed case chart audits and accurately closed charts for terminated cases.

Baton Rouge, Louisiana

Performed maintenance repairs. Purchased and supported building supply inventories within budget. Processed billing statements and invoices received. Prepared the emergency response plans and responses for all school staff. Submitted payroll to the accounting department by given deadlines.

Baton Rouge, Louisiana

Processed data changes and generated HR transactions and headcount reports. Managed approval processes of new hires by helping department through coordinated recruitment activities. Responded to applicant questions about recruitment processes, benefit packages, and retirement options. Submitted COBRA transmittal forms to healthcare providers and separation.

Baton Rouge, Louisiana

Supervised the processing of customer complaints through supporting complaint files and quality reports. Initiated contact with customers for further information or follow-ups. Determined the severity and occurrence levels for complaints and helped staff to complete further investigations. Carefully reviewed complaints prior to closure for completeness and.

United States

Performed research surveys using client base for feedback on sales techniques, follow up methods and quality of after sales service. Managed the requirements of high revenue accounts through extensive follow-up procedures. Responsible for the recruitment, training, and motivation of customer service representatives. Guaranteed customer satisfaction by.

Medical Administrative Assistant

High School Diploma, General Studies