Sheng Low Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

1. Digital strategy development2. Technology implementation3. Data management & analytics4. Cross-functional collaboration5. Cybersecurity & risk-management6. Compliance & regulations7. Continuous improvement

Malaysia

Promoted to the group-level to drive strategic projects, transformation, and change management for the 14 subsidiaries within the FMX (Freight Mark) logistic group.• Analyzed asset utilization data and started operational synergy between business units to maximize asset utilization and reduce downtime.• Created issue management SOPs to be used by multiple business units.

Malaysia

Managed a nationwide hub & spoke express delivery network with a team of over 500 personnel of regional managers, supervisors, analysts, delivery drivers & riders, outsourced vendors, freelancers, and contractors.• Modernized internal workflows by implementing a data and systems-driven approach.• Stabilized post-Covid operations through intense negotiations, onboarding, and quality management of contractors and freelancers.• Re-organized Operations to create efficiency, scalability, and performance visibility.• Handled relationships for key-accounts and addressed customer concerns.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Developed the operations model, product, and HSSE procedures for a corporate venture (PETRONAS-ROVR) under a Fortune 500 Oil & Gas company:• Built dashboards, formulating leading indicators, and implementing data processes to measure Operation & HSE KPIs.• Syncing with the Product team to plan product roadmap and conduct user acceptance tests (UAT).• Working with the Strategy team to build accurate financial modeling for all growth plans and new business models.• Successfully matured the project's operations until profitability and merger into the core business.

Kuala Lumpur, Malaysia

Started a new company providing limousine services in collaboration with GRABCar Malaysia.• Negotiated a "closed-vertical" partnership contract with GRABCar.• Planned GRABExec's go-to-market strategy in collaboration with GRAB's Strategy team. (developed project roadmap, pricing strategy, marketing, supply-demand planning, and geofencing)• Set-up company HQ and vehicle fleets within budgets. (developed the organisational structure, assembled working teams, obtained financing, and commissioned vehicle assets)• Created a 24/7 operating model for a fleet of luxury vehicles, including SOP development.• Conducted supply-demand planning by building data-collecting processes and analysing big-data for optimisation.• Successfully grew the company till profitability within 2 1/2 years.

Kuala Lumpur, Malaysia

Managed profitability and day-to-day operations for a fitness club.• Lead high-performing teams in the 3 main departments of Sales, Customer Service, and Fitness to hit EBITA targets.• Assisted the project team in facility layout planning, equipment selections, and contract negotiations.• Designed in-club marketing and sales initiatives.• Analysed and modified product offerings and class schedules for cost optimisation.

Kuala Lumpur, Malaysia

Internal consultant (training & quality control) to the fitness and management teams across all branches.• Developed an international-level fitness training syllabus and conducted weekly workshops for staff.• Implemented a new recruitment checklist and assessed personal trainers' performance for promotions and demotions.• Explored new industry trends to suggest changes for business initiatives such as marketing, events, equipment selection, and pricing.

Hong Kong Sar

Co-founded a start-up aiming to operate in the greater China cruise industry.• Provided strategic planning, product development, sales, and marketing direction.• Lead the research and product development and participated in negotiations with Meyer Werft GmBH on cruise ship design and building.• Developed the sales and marketing plan for within the China region.

China

Provided project management, strategic planning, product development, due diligence, and administrative support for the extended family's businesses.Key projects include:• Operations SOP creation and Executive Assistant to the General Manager for a new Camelia Oil factory in Hunan, China.• Due diligence and financial modeling for a land development project in Indonesia for rubber plantations.• Business plan formulation for a potential joint venture on organic farming between Malaysian and Chinese parties

Klang, Selangor, Malaysia

Worked in an oleo chemical plant producing 360mt/day of Fatty Alcohol.• Managed daily operations and meeting production targets.• Developed process improvements and modifications.

Bachelor’S Degree

Chinese Language Program

A Levels