Shenika Johnson, Csm Email & Phone Number

Hartwell, Ga, Us

United States

Lawrenceville, Georgia, United States

United States

§ Analyze client’s business requirements and process through document analysis, interviews, workshops, and workflow analysis§ Liaison between business and technology team§ Provide production/operation support§ Manage testing cycles, including test plan creation, development of scripts, Coordinate End to End Testing including facilitating User Testing, User Training and Demo§ Participate in Change Management calls for project change approval § Requirement Gathering, User Stories and functional requirements with cross functional teams § Work directly with Stockholders to ensure requirements are met § Support all aspects of quality assurance including establishing metrics, development of new tools, along identifying application opportunities for the technical/statistical tools aimed at process improvements.§ Define and facilitate testing strategies to ensure the product being released is up to industry and company standards, review testing plans, including individual testing phases, ensure the team meets deadlines set forth, as well as evaluate the team along with critical software defects throughout the life of the project to identify areas where improvements can be made.§ Assist in data collection methodologies and quantification on the resulting financial impacts to the project and the organization.

Macys System And Technology

•Lead and Coordinated testing efforts for multiple projects internally and across external groups•Provided test estimates to help drive project schedules and resource allocation/needs•Assigned task and oversaw the quality of work performed by contract TA’s to include test cases, execution, and reporting metrics•Identified, gathered and prepared test data/ test scenarios and test environment needs in preparation for system/user acceptance•Lead walkthroughs and reviews of master/system test plans, data plans, test schedules, and defect reports•Drove onsite UAT efforts to ensure Business Partners executed testing according to UAT schedule•Trained and mentored new associates on processes and procedures•Conducted analysis and testing of production break fixes to ensure accurate system functionality•Developed test cases from requirements, UI/UX wireframes and mockups•Generated and maintained test matrix to ensure requirement coverage/traceability•Identified and documented system defects in a detailed, clear, and concise manner within the defect tracking tool•Coordinated with technical and/or business resources to track, correct and retest system defects detected during testing•Performed several testing activities concurrently as a lead and primary resource which demonstrates my capacity to multi-taskPlatforms:Tested mainframe, web based applications, Mobile Devices (Motorola 3190/3190z handhelds, iPad, iPod Touch), UPnP protocols, RFID (Radio-frequency identification), POS, and Kiosk using Waterfall and Agile methodologies while remaining detail oriented and adhering to new procedures.

• Lead and Coordinated testing efforts for multiple projects internally and across external groups• Lead QA for Mobile project for the entire SDLC using Agile Methodology using AirWatch tool.• Lead QA for Desktop applications for the entire SDLC, including Performance Testing.• Lead QA for Mainframe applications using CICS and TSO.• Lead QA for POS applications for the entire SDLC.• Lead QA for 3190 Motorola Devise for the entire SDLC.• Lead QA for Single View Inventory of transferring merchandise from different locations• Lead QA for coordinating efforts to automate the Mobile Application• Lead QA for Data Warehouse using Teradata, Oracle and Data Stage • Provided test estimates to help drive project schedules and resource allocation/needs• Assigned task and oversaw the quality of work performed by Jr, QA, Senior QA and contract TA’s to include test cases, execution, and reporting metrics• Identified, gathered and prepared test data/ test scenarios and test environment needs in preparation for system/user acceptance• Lead walkthroughs and reviews of master/system test plans, data plans, test schedules, and defect reports• Worked directly with Business Partners & Vendors with planning and coordinating onsite and offsite UAT• Lead and Drove onsite UAT efforts to ensure Business Partners executed testing according to UAT schedule• Trained QA team, BA team, Development team and Management team on HPQC• Conducted analysis and testing of production break fixes to ensure accurate system functionality• Developed test cases from requirements, UI/UX wireframes and mockups• Identified and documented system defects in a detailed, clear, and concise manner within the defect tracking tool• Coordinated with technical and/or business resources to track, correct and retest system defects detected during testing• Strong experience in software testing process including planning tests, writing test scripts, executing tests, and tracking defects

• Lead and Coordinated testing efforts for multiple projects internally and across external groups• Lead QA for Mobile project for the entire SDLC using Agile Methodology using AirWatch Vendor as the application deployment tool.• Lead QA for Desktop applications for the entire SDLC, including Performance Testing.• Lead QA for Mainframe applications using CICS and TSO.• Lead QA for POS applications for the entire SDLC.• Lead QA for 3190 Motorola Devise for the entire SDLC.• Lead QA for Single View Inventory of transferring merchandise from different locations• Lead QA for coordinating efforts to automate the Mobile Application• Provided test estimates to help drive project schedules and resource allocation/needs• Assigned task and oversaw the quality of work performed by Jr, QA, Senior QA and contract TA’s to include test cases, execution, and reporting metrics• Identified, gathered and prepared test data/ test scenarios and test environment needs in preparation for system/user acceptance• Lead walkthroughs and reviews of master/system test plans, data plans, test schedules, and defect reports• Worked directly with Vendor on testing the software release • Worked directly with Business Partners with planning and coordinating onsite and offsite UAT• Lead and Drove onsite UAT efforts to ensure Business Partners executed testing according to UAT schedule• Trained and mentored new associates on processes and procedures• Trained QA team, BA team, Development team and Management team on HPQC• Conducted analysis and testing of production break fixes to ensure accurate system functionality•• Generated and maintained test matrix to ensure requirement coverage/traceability• Coordinated with technical and/or business resources to track, correct and retest system defects detecte

•Manage project development from initiation to closure•Be accountable for project results•Complete work breakdown structure to estimate effort required for each task•Provide a project schedule to identify when each ask will be performed•Clearly communicate expectation to team members and stockholders•Act as a mediator between management and project team•Resolve any issues and solve problems throughout project live cycle•Effective manage project scope by ensuring any changes to scope are documented and approved wih project change request forms•Track and report on project milestones and provide status reports to sponsor•Lead, coach and motive project team members

Bachelor'S Degree, Management Information Systems, General

Bachelor Of Science (Bs), Management Information Systems, General