Shenise Marshall Email & Phone Number

Remote

Sale of Anncillary, Short Term Care Policiessale of Medicare Advantage Plans

United States

Completing Deliveries on timely basisSelf Management of complex scheduleOrganization of ordersProficient driving capabilitiesLifting up to 30 lbsKeeping track of mileage and goalsReporting Safety and Navigation Issues and concerns Proper Navigation of routesAdequate Recording of delivery locationCommunication with customers

Contract model for parent company.Talents include: Singing, Acting, Voice Acting Dancing Screenwriting

United States

Creating action plans for agents not at goalCoaching agents on sales tactics to promote sales outputExecuting written disciplinary statementsCompleting payroll of employees and updates to time cardManaging team of up to 15 employeesTraining new employees on improved sales behaviorUpdating team metrics and interaction in team chatCreating team building activities to keep the team motivatedMaintaining strict sales goals from team and myselfMotivating team members when facing stress from home or jobSelling and upselling of Medicare policiesCreatively transitioning people into policiesOvercoming customer objections by acknowledging, Informing, and Moving onQuickly reacting to adverse responsesPlacing outbound calls to prospective customersMaintaining strict team sales goalsPossessing and preserving active knowledge of Medicare policiesAnswering questions about plan coverage optionsConvincing and informing members of better plan optionsProviding benefit information for Medicare plansKnowledge of medical termsUtilizing proper procedures when handling customer PHI (Personal Health Information)Maintaining proper annual and bi annual certification testing requirements.Ensuring protection of Medicare lawsCollecting customer medication to ensure coverageOffering additional benefits if availableAccepting transfer calls from other agentsNavigating through multiple computer systems at onceObserving two computer screens to complete work tasksCreate schedules for teamGenerating time reportsCreating tickets to troubleshoot technical issues

Raleigh-Durham, North Carolina Area

Screening passengers as they go through airport checkpoints.Observing suspicious behaviorReporting any breeched to proper departments.Verifying passenger identities.Resolving all alarms from Screening systems.Assessing threat levels and deescalation of irate passengersMaintaining current knowledge of all work proceduresMaintaining command presence by wearing identifiable uniform in presence of passengers

Charlotte, North Carolina Area

Installing home tracking devices for parolees and probation offenderDe-installing home tracking devices for parolees and probation offendersService of home tracking devices when issues appearsMaintaining effective communication with dispatch while on work ordersSubmitting field work forms for completed work ordersUphold appointment time made with offenders when completing work ordersCleaning home tracking devices upon removal

Charlotte, North Carolina Area

Selling and upselling of Medicare policiesPlacing outbound calls to prospective customersMaintaining team sales goalsPossessing and preserving active knowledge of Medicare policiesAnswering questions about plan coverage optionsProviding benefit information for Medicare plansKnowledge of medical termsUtilizing proper procedures when handling customer PHI (Personal Health Information)Maintaining proper annual and bi annual certification testing requirements.Ensuring protection of Medicare lawsCollecting customer medication to ensure coverageOffering additional benefits if availableAccepting transfer calls from other agentsNavigating through multiple computer systems at onceObserving two computer screens to complete work tasks

Cary

Providing customer plan informationAnswering questions about health plan benefitsUpdating credible coverage information in Customer InterfaceChanging customer address upon requestAccepting payment for health plan premiumsReviewing claim informationProviding information on prior authorizationsMaintaining professionalism with commonly irate customers

Raleigh-Durham, North Carolina Area

Analyzing department documents for appropriate distribution and filingProviding on-site training to new staffGenerating Employee schedulesClosing and arming locationOrganization of ordersOpening the location for businessMaintaining stock of basket carriers, fruit and other itemsClosing out cash drawerPerforming Safety depositPreparing fruit for arrangement productionProduction of fruit arrangementsAssuring proper food storageAssisting in machine assembly/un assemblyKitchen MaintenanceDelivery drivingPlanning delivery routesDocumenting loses and damaged itemsCustomer Service through phone and in personEnsuring proper inventory amountsSending Time in for payroll

Charlotte, North Carolina Area

Monitoring safe openings, shift changes, armored truck pickups, &other related cash exposing activitiesDispatching police in cases of emergency, when a crime has committed &per team members requestMonitoring suspicious activity and deterring theft and other negative behavior with announcementsResponding to burglar alarm activation coming from alarm devices after hoursGenerating incident reports on suspicious activity, shoplifting, burglaries, missing child, till taps, &accident or injuryResponse to handsets, Panics, or Call boxes made from a locationNavigating through multiple computer systems at onceObserving two computer screens to complete work tasks

Charlotte, North Carolina Area

Reporting any abnormal or suspicious behaviorPatrolling the grounds every hourResponding to resident complaint and calls of distressFiling reports in cases of an incidentMaintaining an hourly duty log sheetMaking sure every guest signs in with IDDiffusing disputes and other altercationsEnforcing building rulesMaintaining professionalism in high risk situationsAlerting law enforcement when neededKeeping the building secure by checking all exitsMaking sure all residents comply with rules

Charlotte, North Carolina Area

Charlotte, North Carolina Area