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Shen Kuo Email & Phone Number
Regional Continuous Improvement Leader | Manager SE, AU, CA and IL
at
Just Eat Takeaway.com
LinkedIn matched
✓ Verified July 2026
2 data sources
Profile completeness 71%
Current company
Role
Regional Continuous Improvement Leader | Manager SE, AU, CA and IL
Location
Greater Sydney Area, Australia
Company size
Who is Shen Kuo? Overview
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Quick answer
Shen Kuo is listed as Regional Continuous Improvement Leader | Manager SE, AU, CA and IL at Just Eat Takeaway.com, a with 12518 employees, based in Greater Sydney Area, Australia. AeroLeads shows a matched LinkedIn profile for Shen Kuo.
Shen Kuo previously worked as Regional SE and ANZ Continuous Improvement Lead at Menulog and Regional SE & ANZ Continuous Improvement Lead at Menulog.
Company email context
Email format at Just Eat Takeaway.com
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Just Eat Takeaway.com
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Profile bio
About Shen Kuo
Determined agile minded customer centric professional with 16+ years’ operational experience in a fast-paced customer service organisations. I take pride in my ability to be an analytical thinker who produces results at a high standard. I've led cross functional teams focused on business and customer improvements, with a proven track record of initiating and implementing change with measurable outcomes in an ambiguous environment. Colleagues know me as a solutions driven individual who can always be trusted to intuitively pivot and re-adjust my focus when new priorities emerge. Quote to live by: "I can't change the direction of the wind, but I can adjust my sails to always reach my destination." - Jimmy Dean.
Current workplace
Shen Kuo's current company
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Just Eat Takeaway.Com
11 roles · 18 years
Shen Kuo work experience
A career timeline built from the work history available for this profile.
Regional Se And Anz Continuous Improvement Lead
Regional Se & Anz Continuous Improvement Lead
Anz Continuous Improvement Lead
Senior Business Analyst
May 2021 - Sep 2021
Process Excellence Project Analyst
Actively identified process improvement opportunities. Built strong stakeholder relationships. Implemented customer centric solutions in cross functional teams. Delivered strategic business initiatives to improve customer experience, business efficiency and adherence to compliance. Led the Communications Specialist, Back Office Partner Liaison and Resolutions team.
2018 - Mar 2021
Team Leader - Customer Engagement Network
Engage and motivate a team of Customer Care Professionals to intrinsically deliver efficient exceptional customer experiences whilst generating relevant value. Strong focus on performance improvement. Design and deliver effective coaching activities.
2014 - 2018
~4 yrs
Team Leader - Core Servicing
Coach and motivate Customer Care Professionals to deliver exceptional customer experiences. Measured through VOCM, retention and efficiency KPIs.
2012 - 2014
~2 yrs
Team Leader - New Hire
Transition Customer Care Apprentices from training to on the job call taking throughout probationary period. Develop soft skills to exceed customer expectations. Management of system and ID access.
2009 - 2012
~3 yrs
Customer Care Professional
Consistently exceed customer expectations by solving, listening and providing relevant value. Demonstrated top performer year on year reflective in performance reviews.
Dec 2006 - Nov 2009
Customer Service Representative
Efficiently process phone applications with strict data entry adherence and accuracy. Adhere to rigorous compliance policies.
Jan 2006 - Dec 2006
Team & coworkers
Colleagues at Just Eat Takeaway.com
Other employees you can reach at justeattakeaway.com. View company contacts for 12518 employees →
TL
Timon Likic
Colleague at Just Eat Takeaway.ComAmsterdam, North Holland, Netherlands
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FJ
Farnaz Javadi
Colleague at Just Eat Takeaway.ComMashhad, Razavi Khorasan, Iran, Islamic Republic Of
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JC
Julian Cerutti
Colleague at Just Eat Takeaway.ComParis, Île-De-France, France
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SG
Stefania Gullotta
Colleague at Just Eat Takeaway.ComCatania, Sicily, Italy
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FK
Feranmi Kayode
Colleague at Just Eat Takeaway.ComDublin, County Dublin, Ireland
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MK
Minouche Köhler
Colleague at Just Eat Takeaway.ComNetherlands
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KH
Khuram Hanif
Colleague at Just Eat Takeaway.ComGreater Glasgow Area, United Kingdom
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JM
Jessica Münch
Colleague at Just Eat Takeaway.ComKaiserslautern, Rhineland-Palatinate, Germany
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AH
Arif Hussain
Colleague at Just Eat Takeaway.ComOldham, England, United Kingdom
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RO
Roni Osadon
Colleague at Just Eat Takeaway.ComTel Aviv-Yafo, Tel Aviv District, Israel
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Timon Likic
Colleague at Just Eat Takeaway.ComAmsterdam, North Holland, Netherlands
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FJ
Farnaz Javadi
Colleague at Just Eat Takeaway.ComMashhad, Razavi Khorasan, Iran, Islamic Republic Of
View →
JC
Julian Cerutti
Colleague at Just Eat Takeaway.ComParis, Île-De-France, France
View →
SG
Stefania Gullotta
Colleague at Just Eat Takeaway.ComCatania, Sicily, Italy
View →
FK
Feranmi Kayode
Colleague at Just Eat Takeaway.ComDublin, County Dublin, Ireland
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MK
Minouche Köhler
Colleague at Just Eat Takeaway.ComNetherlands
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KH
Khuram Hanif
Colleague at Just Eat Takeaway.ComGreater Glasgow Area, United Kingdom
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JM
Jessica Münch
Colleague at Just Eat Takeaway.ComKaiserslautern, Rhineland-Palatinate, Germany
View →
AH
Arif Hussain
Colleague at Just Eat Takeaway.ComOldham, England, United Kingdom
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RO
Roni Osadon
Colleague at Just Eat Takeaway.ComTel Aviv-Yafo, Tel Aviv District, Israel
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FAQ
Frequently asked questions about Shen Kuo
Quick answers generated from the profile data available on this page.
What company does Shen Kuo work for?
Shen Kuo works for Just Eat Takeaway.com.
What is Shen Kuo's role at Just Eat Takeaway.com?
Shen Kuo is listed as Regional Continuous Improvement Leader | Manager SE, AU, CA and IL at Just Eat Takeaway.com.
Where is Shen Kuo based?
Shen Kuo is based in Greater Sydney Area, Australia while working with Just Eat Takeaway.com.
What companies has Shen Kuo worked for?
Shen Kuo has worked for Just Eat Takeaway.Com, Menulog, Macquarie Group, American Express, and Aapt.
Who are Shen Kuo's colleagues at Just Eat Takeaway.com?
Shen Kuo's colleagues at Just Eat Takeaway.com include Timon Likic, Farnaz Javadi, Julian Cerutti, Stefania Gullotta, and Feranmi Kayode.
How can I contact Shen Kuo?
You can use AeroLeads to view verified contact signals for Shen Kuo at Just Eat Takeaway.com, including work email, phone, and LinkedIn data when available.
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