Shennlle Sai Ling
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Shennlle Sai Ling Email & Phone Number

Manager - Security Operations and Incident Response at First Citizens
Location: Port Of Spain, Trinidad And Tobago, Trinidad And Tobago 7 work roles 5 schools
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Current company
First Citizens
Role
Manager - Security Operations and Incident Response
Location
Port Of Spain, Trinidad And Tobago, Trinidad And Tobago
Company size
1279 employees

Who is Shennlle Sai Ling? Overview

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Quick answer

Shennlle Sai Ling is listed as Manager - Security Operations and Incident Response at First Citizens, a company with 1279 employees, based in Port Of Spain, Trinidad And Tobago, Trinidad And Tobago. AeroLeads shows a matched LinkedIn profile for Shennlle Sai Ling.

Shennlle Sai Ling previously worked as Manager - Security Operations & Incident Response at First Citizens and Information Security Officer at First Citizens. Shennlle Sai Ling holds Master Of Business Administration - Mba, Business Administration And Management, General from Edinburgh Business School, Heriot-Watt University.

Company email context

Email format at First Citizens

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First Citizens

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Profile bio

About Shennlle Sai Ling

• MBA Graduate from the Heriot-Watt University • First Class Honours Graduate in Information Systems from the University of Hertfordshire• Certified Associate in Project Management (CAPM)®• Excellent communication, presentation and teaching skills with experience in analysis and problem solving• Outstanding customer service skills and relationship building capabilities• Microsoft Office 365 Administrator• Strong IT hardware, networking telephony and operating system software background• Excellent communication, presentation and teaching skills with experience in analysis and problem solving• Outstanding customer service skills and relationship building capabilities

Listed skills include Microsoft Office, Networking, Project Management, Troubleshooting, and 19 others.

Current workplace

Shennlle Sai Ling's current company

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First Citizens
First Citizens
Manager - Security Operations and Incident Response
Port of Spain, Port of Spain Corporation, TT
Website
firstcitizenstt.com
Employees
1279
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Company profile
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7 roles

Shennlle Sai Ling work experience

A career timeline built from the work history available for this profile.

Manager - Security Operations And Incident Response

First Citizens

Port Of Spain, Port Of Spain Corporation, TT

Manager - Security Operations & Incident Response

Current
First Citizens
Sep 2024 - Present

Network Administrator

First Citizens

Trinidad And Tobago

Oct 2020 - Sep 2024

Network Analyst

First Citizens

Trinidad And Tobago

Responsible for maintaining and extending specialist technical and applicationknowledge of communications, concepts, architectures, standards and protocols to enable inter-connection and inter-working of systems over Local and Wide Area Networks for data, voice, text or image. Responsible for implementing, maintaining and supporting the FC Group’s growing.

Dec 2016 - Sep 2020

Network Technician

First Citizens

Trinidad And Tobago

- Prepare, install, configure and support all PCs, laptops, printers, Magtek devices, telephony and other Group approved hardware along with their respective operating systems and applications. - Support the maintenance of network security and vulnerability on PCs. - Provide technical expertise to end-users regarding optimal set-up for software, hardware.

Oct 2008 - Dec 2016

Telecommunications Team Leader (Ag)

First Citizens

Trinidad And Tobago

  • Oversee delivery of Helpdesk and network services for over 1500 employees. Ensure service level and customer satisfaction metrics are met and build collaborative customer relationships with clients.
  • Manage and motivate the customer service and quality performance of a team of 6 network technicians.
  • Schedule and delegate tasks as well as monitor the quality, progress and outcome of these tasks.
  • Train, develop and appraise team members.
  • Manage external relationships with contractors to facilitate additional ICT related work.
  • Escalate TSTT based repair requests and queries concerning data and voice facilities.
Jan 2013 - Aug 2013
Team & coworkers

Colleagues at First Citizens

Other employees you can reach at firstcitizenstt.com. View company contacts for 1279 employees →

VB Velda Bethelmy-Gentle Velda Bethelmy-Gentle Colleague at First CitizensTrinidad And Tobago, Trinidad And Tobago View → CH Chasitity Hammonds Chasitity Hammonds Colleague at First CitizensBrooklyn, New York, United States, United States View → KF Karlos Freeman Karlos Freeman Colleague at First CitizensBridgetown, Saint Michael, Barbados, Barbados View → MF Maritza Ferreira Ramdeen,Cfa Maritza Ferreira Ramdeen,Cfa Colleague at First CitizensTrinidad And Tobago, Trinidad And Tobago View → LP Leston Paul Leston Paul Colleague at First CitizensTrinidad And Tobago, Trinidad And Tobago View → JM Julia Maria Daniel Julia Maria Daniel Colleague at First CitizensTrinidad And Tobago, Trinidad And Tobago View → MB Michaela Bernard Michaela Bernard Colleague at First CitizensChaguanas, Chaguanas, Trinidad And Tobago, Trinidad And Tobago View → DB D'Ann Bertrand Bsc D'Ann Bertrand Bsc Colleague at First CitizensPort Of Spain, Trinidad And Tobago, Trinidad And Tobago View → RS Rickisha St Omer Rickisha St Omer Colleague at First CitizensCastries, Saint Lucia, Saint Lucia View → DS Diana Seepaul Diana Seepaul Colleague at First CitizensTrinidad And Tobago, Trinidad And Tobago View →
5 education records

Shennlle Sai Ling education

Project Management Professional (Pmp)®, Project Management, Presently Pursuing

Project Management Institute

Activities and Societies: PMI member.

Certified Associate In Project Management (Capm)®, Project Management, Capm Certified

Project Management Institute

Activities and Societies: PMI member.

Diploma (Gpa 3.80), Computer And Information Systems Technology

University Of Trinidad And Tobago
FAQ

Frequently asked questions about Shennlle Sai Ling

Quick answers generated from the profile data available on this page.

What company does Shennlle Sai Ling work for?

Shennlle Sai Ling works for First Citizens.

What is Shennlle Sai Ling's role at First Citizens?

Shennlle Sai Ling is listed as Manager - Security Operations and Incident Response at First Citizens.

Where is Shennlle Sai Ling based?

Shennlle Sai Ling is based in Port Of Spain, Trinidad And Tobago, Trinidad And Tobago while working with First Citizens.

What companies has Shennlle Sai Ling worked for?

Shennlle Sai Ling has worked for First Citizens.

Who are Shennlle Sai Ling's colleagues at First Citizens?

Shennlle Sai Ling's colleagues at First Citizens include Velda Bethelmy-Gentle, Chasitity Hammonds, Karlos Freeman, Maritza Ferreira Ramdeen,Cfa, and Leston Paul.

How can I contact Shennlle Sai Ling?

You can use AeroLeads to view verified contact signals for Shennlle Sai Ling at First Citizens, including work email, phone, and LinkedIn data when available.

What schools did Shennlle Sai Ling attend?

Shennlle Sai Ling holds Master Of Business Administration - Mba, Business Administration And Management, General from Edinburgh Business School, Heriot-Watt University.

What skills is Shennlle Sai Ling known for?

Shennlle Sai Ling is listed with skills including Microsoft Office, Networking, Project Management, Troubleshooting, Software Documentation, Technical Support, Management, and Telecommunications.

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