Heather Sheppard Email & Phone Number

Grand Prairie, TX, US

Addison, TX, US

Dallas, Texas, US

Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.Manages and resolves complex employee relations issues. Analyzes trends, best practices, regulatory changes, and new technologies in.

Danville, CA, US

• Managed 25 students in two different levels simultaneously with individualized training, resources and detailed data collection
• Managed multiple timelines and conflicting priorities and requirements with Google Suite tools and 3 Student Information Systems resulting in 100% goal completion.
• Diversity and Inclusion- Developed strategies and plans to increase diversity and diversity awareness in the organization including focus groups and training with outside experts.
• Demonstrated technical aptitude and the ability to quickly master and utilize 2 Information Systems, 3 LMS programs and 10 content systems which led to increased reporting capabilities and higher learning outcomes.
• Ensured compliance with state laws and guidelines while maintaining accurate records for yearly audits.

US

• Directed Data Analysis and Reporting of 27 individual students and varying grade levels and adjusted content leading to higher levels of achievement for students.
• Assisted on the Research and Development Committee, tasked to drive family involvement and explore school growth areas.
• Contributed to the launch team for new school campus, gathering community signatures for approval, increasing community awareness, and communicating with school board members to clarify organizational purpose and.
• Directed Vendor Management of 30+ vendors and timelines to ensure compliance and completion.
• Oversaw Compliance to document activities and progress to accurately assess program efficacy.
• Established high levels of customer service and communication resulting in increased involvement and satisfaction.

• Establish connections between non-profit organizations in the community to influence increased member engagement.
• Coordinated church-community connections to facilitate community support resulting in higher outcomes.
• Initiated partnerships with local non-profit organizations to support community needs, building relationships and providing volunteer and other resources to impact community change.
• Developed and implemented structures and processes to launch and grow small groups to facilitate connection and growth.

Oakland, CA - California, US

• Managed HR Information System and Volunteer database with responsibility for user education and data integrity.
• Streamlined Benefits Administration process and standardized the compensation structure.
• Managed and Led the Hiring and Onboarding Process; including Training and Development and Exit Interviews
• Developed Employee Relations procedures including Performance Management, Conflict Resolution, Input and Feedback
• Evaluated, Developed and Conducted training and development courses for employees and volunteers.
• Established Employee Communications in managing change, ensuring buy-in, inviting engagement, and training staff.

Credential, Education

Bachelor'S Degree, Sociology