Vicky Sheppard Email & Phone Number

Warrington, Gb

Haydock

Manage the Lean Accreditation Programme by diagnosing and identifying trends to determine capability gaps. Manage daily logistics to enable exams and assessments to take place globally. Identify improvements in the process to ensure rigour and efficiency are applied by working with key stakeholders. Management of the external operating licence with Cardiff University. Deliver annual graduation ceremony for 50 staff within budget, culminating in engaging awards.

Haydock/Edinburgh

Responsible for design, management and delivery of RBS Continuous Improvement and Innovation Awards for 2 years. This event was sponsored by Sir Philip Hampton, Chairman of RBS. Engaged with over 300 staff across 16 divisions in the business across the globe. Delivered both events significantly under budget, created new branding and organised global launch. Influenced key stakeholders in the bank to ensure full participation of the Group, resulting in receiving over 1300 nominations in the first year.

Bolton, United Kingdom

Used various tools and techniques from the Bank’s Lean and Sigma Framework to implement continuous improvement ideas across Operational areas of the business.Management of change control process, implementation of staff Induction programme, Risk Management.Headcount management information, Budget forecasting and Processing of overtime.Managed Resource and Recruitment for Operations Centre with over 230 staff.Facilities Manager of building covering all health and safety requirements.