• (IAM) Identity Access Management Technical Project Manager with solution implementation and deployment on various Cloud Apps and IDPs including but not limited to Okta, On-Prem AD, Azure AD, JumpCloud, Service Now, PingOne, Salesforce and AWS etc.• Drove development efforts and manage the execution of overall deployment of (IAM) Identity Access Management solution.• In-depth expertise and implementation on Single Sign-On (SSO) platform and identity federation protocols and related technologies (e.g., SAML, OIDC).•Conducted comprehensive market research to identify target customer segments, market trends, and competitive landscape in the Identity Management Compliance business.• Delivered an Identity Management Solution which covers and audits user identity and lifecycle management based on customer feedback.•Designed and executed multi-channel marketing campaigns to generate leads and drive customer acquisition by google AdWords and marketplace listings.• Delivered an ITDR solution around Identity security threats and response covering full 360 view around identity access.• Executed integration of various security vendors within the OpenID Shared Signal Framework, encompassing both CAEP and RISC signals for enhanced threat detection and risk management.• The solution provides identity provisioning workflow, Access Request, Access Review, Access Control and Lifecycle Management.• Lead Product Deployment program with engagement scoping , client satisfaction, retention and overall service delivery for an (IAM) Idenitity Access Audit platform.• Assist with the sales process for service portion of the deal for (IAM) Identity Access Management Governace Platform.• Served as a lead for new clients on all deployments and Integrations with (IAM) Identity Access Management platform i.e. Okta, Entra ID and PingOne.

- Project Management Governance - Establish the PMO role and operating model within the organization. - Set standards for project management capabilities, certifications and qualifications for Project Managers, success measurement criteria, methodologies, tools to be used, etc. - Create a ‘Centre of Excellence’ to nurture project management practitioners and share knowledge of industry best practices.- Project Management Team Leadership - Establish the PMO organization structure, hiring and managing staffing requirements - Oversee the delegation of work to Project Managers and Subject Matter experts - Set annual performance targets for individuals and the team and conduct performance reviews. Projects Monitoring & Reporting - Summarize and report overall program status progress - Manage the issues, risks and dependencies, required to articulate mitigations, resolutions plans and drive path forward for high-level work items and work with service delivery leaders to take corrective action as needed - Oversee Project Managers for the delivery of projects/programs on time, within the scope and on budget - Planned and executed the launch of Dr.iQ app within the NHS buying catalogue, ensuring compliance with all necessary regulations and standards - https://buyingcatalogue.digital.nhs.uk/catalogue-solutions/10108-001 - Successfully completed integrations with key NHS trusts and healthcare providers, increasing visibility and accessibility/integrations i.e. GP Connect, NHS login, Snomed CT and DMD browser - Conducted Periodic Access Review for all users of Microsoft Entra ID (IAM) Identity Access Management Platform. -Oversaw developement and roll-out of a Middleware solution integrating our in-house application with Entra ID (IAM) Identity Access Management solution. -Audit Report Submissions to external auditors on User Access Review for Microsoft Entra ID (IAM) Identity Access Management solution.

• Served as a lead and conduit between IT and operational functions to drive deployments and integration of technology solutions• Developed overall project timelines and key milestones; ensure teams meet critical dates leveraging Project Management software• Managed changes to the project scope, project schedule, and project costs to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance.• Managed all phases of projects: initiation, planning, execution, monitoring, closure• Partnered with teams cross functionally to promote seamless integration of new technologies within a mixed computing environment• Identifies potential points of contention for missed deliverables; creates and implements strategy to mitigate shortfalls in timeline and budget.• Coordinate delivery of development (beta) and production releases that meet quality assurance standards• Experience in SDLC management and ITIL methodologies• Mobile App project management using different tools and techniques.• Manual and Automation testing of mobile apps using Appium framework.• Responsible for identifying key resources and providing the direction required for meeting the project objectives.• Conducted kick-off meeting with all key stakeholders in order to announce the start of the project and review the overall project plan and gain consensus.• Experienced in working with agile methodologies• Facilitate iteration planning, retrospective and iteration demos.• Ensure the development teams are practicing the core agile principles of collaboration; prioritization, team accountability, and visibility. Update agile tracking systems to provide transparency on Product and Sprint Backlogs.• Lead scrum teams, advocate agile principles and gear the team to deliver quick market releases• Ensure preparation of necessary documentation and submission of status reports to management.

• Executed Support and IT Network Infrastructure Solutions Projects for Hospitality industry in California. • Developing Business Intelligence Model and strategically aligning functional team• Assist in the definition of Project Scope & objectives, involving all relevant stakeholders.• Coordinate with the internal resource and third party vendors for the flawless execution of the project.• Ensure that all projects are delivered on time, within scope and budget.• Measure Project performance measurement using appropriate tools and techniques.• Survey client satisfaction and assess real and perceived client needs.• Uphold client policies, Procedures and standards.• Work with flexible teams to develop social media plans & ensure campaigns are on strategy, time & target.• Filing ticket on the reported issue and coordinating between different teams.• Determining and clarifying strategic and operational problem via consultation.• Create compelling, persuasive presentation material and communicate key learning and recommendation to senior level executives. . • Scheduling Onsite and Remote resources to achieve functional and strategic goals.• Successfully manage the relationship with the client and all stake holders.• Analyzing risk involved and mitigating project risk.• Create and Maintain Comprehensive project documentation.

• Operate as a lead point of contact for any and all matter specific to Project/ERP users.• Managed and facilitated team of Designer, Developers, QA Engineers, and Support & Implementation.• Involvement in Business Analysis practices, Business intelligence Analysis and linking client and top management directly to the teams.• Digital Account Management for Country Club and Golf Club across North America and Canada. • Executed CRM based software and web project. • Data visualization - Designing KPI dashboards and scorecards.• Data collection, analysis and reporting (data gathering communication, working with KPI data custodians, report compilation, KPI trend analysis, and reporting commentary)• Forecast and track Key Account metrics• Provide remote support on different modules functions and proper use of the system. Also conducted online sessions with the clients. • Managing CRM tools & concluding statistically viable results by analyzing different CRM tools' metrics.• Process improvement by analyzing CRM tools and making reports on a regular basis.• Contributed in software enhancements/upgrades and its implementation.• Filing ticket on reported issues & working as a liaison between the client and the developers/designers.• Developing client and internal training program with documentation and webinars.• Ensure quantitative and qualitative targets are met for the company portfolio in key accounts.• CRM responsibilities and developing deep and lasting relationships personally with platinum clients.• Conducting detailed analysis on Business Intelligence using SQL server reporting services for different club's operations i.e. both Financial and statistical.• Define SOPs for better delivery of projects and work load.• Increase product quality and customer's satisfaction.• Document completions of tasks and communicate with all parties

Managed IT Web/Mobile Application and Software projects and prepared timeline and budget.Develop and implement product strategies consistent with company visionIn-depth Knowledge of software development lifecycle, technology design methodology and analysis techniques.Develop a detailed project plan to monitor and track progress.Automation Testing of Web services and Rest API’s using Soap UI.Created and developed project scope and schedules. Plans and assigns resources to associated tasks and deliverables.Assembled project team, assigning individual responsibilities, identifying appropriate resources needed and developing schedule to ensure timely completion of project and meeting interim deadlines of project.Conducts a kick-off meeting with all key stakeholders in order to announce the start of the project and review the overall project plan and gain consensus.Communicate with client regarding scope-of-work (SOW) and client expectations throughout the term of the project.Ensure that all projects are delivered on time, within scope and budget.Strong knowledge of Project plan, Implementation and Delivery processes and procedures.Assessed and Mitigated risk through careful analysis of project and at all levels.Managed team of designer, developer QA tester, Support and Implementation staff.Provide remote support on different modules functions and proper use of the system. Also conducted online sessions with the clients.

Managed agile development process from product management point of view on websiteDevelop and maintain an understanding of the product, market, and competitionDevelop product positioning and go to market strategyCollect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and productsIdentify areas for growth and create strategic product line roadmaps to help drive adoption of the product and differentiating featuresAnalyze potential partner relationships for the product and lead the effort to integrate our applications with other leading industry systemsWork with QA engineers to create test plansServe as an in-house expert for our products and become the go-to person for all functional issuesKeep abreast of the goings-on in the industryMake creative recommendations to expand product base and visionManage all lifecycle stages for a product from ideation, with responsibility for ensuring that deliverables are understood and releases are delivered on time.

• Monitoring of procurement lists • Marketing and promotional activities • Maintaining follow ups with the customers and keeping records of all activities