Sherah Etame Email and Phone Number
Proactive and dynamic professional with over 7years+ of hands-on experience in various industries, including Real Estate as an Office Manager, a 5-star Hotel as a Front Desk representative, and a Travel Agency as a Reservation Agent. I possess a strong background in Administration, Customer Relationship Management (CRM), and Clerical skills, in addition to my extensive customer service experience.I excel in building and nurturing professional relationships with managers and colleagues, and I am highly adaptable to new roles while promoting a collaborative team environment.Key Attributes:• Proficiently bilingual in both English and French.• Effective resource management to optimize performance.• Exceptional organizational skills with the ability to plan and prioritize tasks.• A team player with the capacity to work independently and thrive under pressure.• My diverse skill set and experience make me a valuable asset in a range of professional settings. If you have any specific inquiries or would like to discuss how I can contribute to your organization, please don't hesitate to reach out.
Urban Avenue Properties
View-
Head Of AdministrationUrban Avenue Properties Jan 2023 - PresentAl Barsha Height Dubai - United Arab Emirates◆Record and prepare minutes of meetings, seminars and conferences◆Determine and establish office procedures and routines◆ Schedule and Confirm Appointments.◆ Answer electronic Inquiries.◆ Compile Data, Statistics and other Information◆ Order Office Supplies and Maintain Inventory◆ Efficiently Distributing Leads Among the Sales Team.◆ Managing Front Desk responsibilities, including handling Calls and Emails◆ Providing direct reports to the CEO & Co-Founders◆… Show more ◆Record and prepare minutes of meetings, seminars and conferences◆Determine and establish office procedures and routines◆ Schedule and Confirm Appointments.◆ Answer electronic Inquiries.◆ Compile Data, Statistics and other Information◆ Order Office Supplies and Maintain Inventory◆ Efficiently Distributing Leads Among the Sales Team.◆ Managing Front Desk responsibilities, including handling Calls and Emails◆ Providing direct reports to the CEO & Co-Founders◆ Managing email communication, such as agency registrations and commission follow-up.◆ Serving as the primary point of contact for disseminating information to management.◆ Carefully planning and monitoring daily and monthly calendars.◆ Fulfilling a wide range of responsibilities as an office administrator.◆ Handling employee onboarding and offboarding procedures.◆ Overseeing employee management.◆ Maintaining comprehensive databases in both digital and physical formats, including document filing.◆ Collaborating with the Public Relations Officer (PRO) for visa-related matters and handling legal processes for employees.◆ Facilitating the application process for RERA Cards on behalf of official brokers.◆ Requesting NOCs and SOAs on behalf of clients to facilitate transfer processes.◆ Coordinating with developers to obtain NOCs / Registration and provide agents access to the developer's online portal.Customer Relationship Management (CRM) Specialist◆ CRM, Property Finder, and Bayut.◆ Managing property listings on social platforms, focusing on Prospace, Property Finder, and Bayut.◆ Expertise in property listings on Expert Propertyfinder, Bayut and other Listing portals, James Editions etc.◆ Obtaining permit numbers through Trakheesi via the Dubai Land Department (DLD) for property listings.◆ Proficiency in navigating the DLD Portal.◆ Create forms in the Dubai REST app (Contract A, Contract B, and F) and other relevant manual forms (Form I, NDA, LOI, etc.) Show less -
Office ManagerThe Noble House Real Estate Dubai Jan 2021 - Dec 2022Concord Tower - Dubai Media City◆ Establish work priorities and ensure procedures are followed and deadlines are met◆ Carry out administrative activities of establishment◆ Oversee and co-ordinate office administrative procedures◆ Managing front desk responsibilities, including handling calls and emails◆ Reported directly to the CEO and played a vital role in assisting with deal-closing processes and cold calling.◆ Maintained comprehensive reports and documents for all sales and rental transactions.◆… Show more ◆ Establish work priorities and ensure procedures are followed and deadlines are met◆ Carry out administrative activities of establishment◆ Oversee and co-ordinate office administrative procedures◆ Managing front desk responsibilities, including handling calls and emails◆ Reported directly to the CEO and played a vital role in assisting with deal-closing processes and cold calling.◆ Maintained comprehensive reports and documents for all sales and rental transactions.◆ Managed and regularly updated property listings on Mycrm, Broker Pad, and Prospace.◆ Compiled, organized, and ensured the accuracy of documents for office records.◆ Composed, edited, and drafted letters, addendums, and property-related contracts.◆ Scheduled property photoshoots and coordinated with relevant departments.◆ Oversaw tenancy contract renewals and facilitated communication between both parties involved.◆ Submitted the necessary documents for each property to obtain Trakheesi permits.◆ Drafted tax invoices, tenancy, and MOU contracts, and prepared the final contracts and documents.◆ Organized and maintained files to ensure the currency of updated information on existing and new clients.◆ Handled Customer and Tenant complaints via phone and email for all managed properties.◆ Assisted real estate agents in coordinating and preparing successful property viewings.◆ Managed online marketing platforms, including the website, Property Finder-Manager, and Bayut, for property verification.◆ Prepared and maintained departmental information, including expense reports, weekly reports, rent and sale reports, contracts, lease agreements, and business licenses.The Noble House Real Estate specializes in marketing extraordinary homes and commercial properties and matching sophisticated buyers with properties in Dubai. Our high-quality real estate brokerage represents the “best of the best,” and is dedicated to providing a full-service experience with every transaction. Show less -
Property Management AdministratorReal Deal Properties Llc-Dubai Jan 2019 - Dec 2020Dubai International City◆ Directly reported to the CEO, providing critical support and oversight.◆ Managing front desk responsibilities, including handling calls and emails◆ Efficiently managed the invoicing process and ensured timely outgoing payments.◆ Prepared various real estate documents, including tenancy contracts, MOUs, and related forms.◆ Maintained a comprehensive client database, ensuring accurate transaction records.◆ Proactively monitored office supplies inventory and placed orders as… Show more ◆ Directly reported to the CEO, providing critical support and oversight.◆ Managing front desk responsibilities, including handling calls and emails◆ Efficiently managed the invoicing process and ensured timely outgoing payments.◆ Prepared various real estate documents, including tenancy contracts, MOUs, and related forms.◆ Maintained a comprehensive client database, ensuring accurate transaction records.◆ Proactively monitored office supplies inventory and placed orders as needed.◆ Facilitated the application process for utility services such as DEWA, Du, internet, and gas connections for properties.◆ Implemented a contract renewal tracking system, informing the CEO of renewals three months in advance and sending renewal notices to tenants in accordance with company policy.◆ Kept updated and organized files in both physical and electronic formats, including tenancy contracts, passport copies, Emirates IDs of tenants and landlords, and corporate leasing Trade License copies.◆ Generated letters, reports, and notices, issued invoices, and accurately recorded payments in the system while meticulously documenting tenant issues.◆ Managed the online presence of properties on platforms such as Dubizzle, Property Finder, Bayut, and various property portals, using CRM tools and maintaining activity logs to foster positive client relationships.◆ Coordinated the submission of essential documents to obtain Trakheesi Permits, TruCheck reports, and other required permits for each property.◆ Prepared summaries detailing the availability, sales, and bookings of rental units, conducted property inspections, and submitted inspection reports. Managed the documentation of property cancellations and terminations.◆ Maintained departmental records, including expense reports, weekly reports, rent and sale reports, contracts, lease agreements, and business licenses. Show less -
Reservation AgentSimple Aviation Services Jan 2017 - Nov 2018Douala-Cameroon◆ Efficiently manage payment follow-ups.◆ Report directly to the Revenue Manager.◆ Managing front desk responsibilities, including handling calls and emails◆ Identify and report rate discrepancies to the Revenue Manager.◆ Ensure completion of daily task lists by the end of each shift.◆ Process guest VISA applications in compliance with immigration rules.◆ Conduct daily reservation checks to prevent input errors.◆ Collaborate with other departments to fulfill guest… Show more ◆ Efficiently manage payment follow-ups.◆ Report directly to the Revenue Manager.◆ Managing front desk responsibilities, including handling calls and emails◆ Identify and report rate discrepancies to the Revenue Manager.◆ Ensure completion of daily task lists by the end of each shift.◆ Process guest VISA applications in compliance with immigration rules.◆ Conduct daily reservation checks to prevent input errors.◆ Collaborate with other departments to fulfill guest requests.◆ Handle phone calls and emails in line with company standards.◆ Assist clients with inquiries and requests, including flight changes and cancellations.◆ Manage reservations, including new bookings, amendments, and cancellations as per guest requests.◆ Book and issue domestic and international tickets using the Amadeus system.◆ Provide comprehensive planning and booking services, including answering customer questions, offering travel recommendations, and booking rooms and tickets. Show less -
Front Desk ReceptionistHilton Dec 2014 - Dec 2016Yaoundé, Cameroon◆ Managed and balanced cash float meticulously in accordance with hotel procedures.◆ Carried out fundamental clerical tasks and undertook selected administrative responsibilities.◆ Assisted guests by addressing their general inquiries, furnishing precise and comprehensive information.◆ Maintained guest profiles in Opera software, utilizing data collected during check-in procedures.◆ Strictly adhered to security protocols when verifying guest identification and issuing room… Show more ◆ Managed and balanced cash float meticulously in accordance with hotel procedures.◆ Carried out fundamental clerical tasks and undertook selected administrative responsibilities.◆ Assisted guests by addressing their general inquiries, furnishing precise and comprehensive information.◆ Maintained guest profiles in Opera software, utilizing data collected during check-in procedures.◆ Strictly adhered to security protocols when verifying guest identification and issuing room keys.◆ Responsively handled guest requests and effectively managed any complaints following Hilton Hotels' established policies and procedures.◆ Maintained up-to-date knowledge about all hotel offerings, including daily functions, services, facilities, and marketing promotions.◆ Provided a professional and prompt check-in service for arriving guests, ensuring compliance with Hilton Hotels' policies and procedures.◆ Maintained a consistently professional demeanor, embodying the 5-star Heartfelt Service, which included addressing guests by their names whenever possible and making eye contact as they approached the front desk.◆ Regularly inspected and reported any equipment faults or maintenance issues to the supervisor for timely resolution.◆ Ensured strict confidentiality of guest information, safeguarding it from unauthorized access.◆ Conducted a professional and timely check-out service for departing guests, adhering to Hilton policies and procedures.◆ Expertly managed guest accounts, which encompassed handling payments, deposits, exchanges, adjustments, and addressing any disputed charges and PM accounts in accordance with hotel procedures. Show less
Sherah Etame Education Details
-
Engineering -
Speed Way Safety Training Centre LlcNebosh And Iosh -
Catholic University Institute Of Buea CuibHuman Resources Management/Personnel Administration, General -
Salvation Bilingual High School BueaBusiness, Management, Marketing, And Related Support Services
Frequently Asked Questions about Sherah Etame
What company does Sherah Etame work for?
Sherah Etame works for Urban Avenue Properties
What is Sherah Etame's role at the current company?
Sherah Etame's current role is Office Manager (Front & Back Office) UAE Real Estate | Sales Administrator & Coordinator | Offplan & Secondary Listing Admin | CRM & UAE Property Portals| Customer Service | DLD | Bitrix 24 | PA.
What schools did Sherah Etame attend?
Sherah Etame attended University Of Buea, Speed Way Safety Training Centre Llc, Catholic University Institute Of Buea Cuib, Salvation Bilingual High School Buea.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial