Shera Smith Email & Phone Number

Frederick, Maryland, United States

• Serves as an experienced Spa Owner and Director with a passion for providing excellent customer service and a focus on creating an enjoyable spa experience. With over 10 years in the spa industry, I have a proven track.
• Manages day-to-day operations of a spa facility, including staff scheduling and customer service.
• Develop and… Show more Serves as an experienced Spa Owner and Director with a passion for providing excellent customer service and a focus on creating an enjoyable spa experience. With over 10 years in the spa.
• Develop and implement new spa services, treatments, and packages to increase revenue.
• Collaborates with management to create promotional materials, event planning, and budgeting.
• Ensure high-quality customer service standards were met and exceeded.

Arlington, Virginia, United States

Detail-oriented and highly organized Executive Assistant with extensive experience supporting high-ranking executive officers at the Pentagon. Proven ability to manage complex schedules, coordinate sensitive communications, and execute high-priority tasks in a fast-paced, confidential environment. Skilled in handling classified information, optimizing.

Bethesda, Maryland, United States

• Serves as the Extramural Support Assistant for the National Institute on Alcohol Abuse and Alcoholism (NIAAA) responsible for reviewing, revisioning, and processing of over 600 grant applications for patients per year..
• Arranges for travel and processes payment vouchers using CONCUR systems application and products (SAP) for 150 Scientific Review Officers (SROs), Council members, and Federal reviewers.
• Performs specialized tasks requiring continuing… Show more Serves as the Extramural Support Assistant for the National Institute on Alcohol Abuse and Alcoholism (NIAAA) responsible for reviewing, revisioning, and.
• Performs specialized tasks requiring continuing responsibilities for projects, questions, and issues related to over 1600 grants to date.
• Serves as a point of contact and furnish explanations of regulations and procedures pertaining to grants function.
• Provides non-routine administrative support for the review of grant applications and contract proposals involving a variety of problems and situations.

Fort Jackson, SC

Serves as the lead technician in one or more areas of military personnel functions within the Military Human. Functional areas include but are not limited to medical special pay, Defense Medical Human Resources System internet, reassignments, student management, transition services, military personnel records, and personnel actions. Performs pre-review of.

Sumter, South Carolina, United States

• Served as the Family Readiness Support Assistant (FRSA) for the United States Army Central (USARCENT) three Star Command. Responsible for supporting the Commander’s family readiness goals, responsible for committee.
• Supported the commander’s family readiness goals for an… Show more Served as the Family Readiness Support Assistant (FRSA) for the United States Army Central (USARCENT) three Star Command. Responsible for supporting.
• Supported the commander’s family readiness goals for an organization of 2300 staff members.
• Provided overall leadership for the Soldier Family Readiness Group (SFRG) for 120 volunteers resulting in successful planning and execution of 50 events.
• Increased SFRG membership by 30% in three years by maintaining an active and positive role in the organization and community.
• Delegated and ensured documented training or SFRG responsibilities to selected volunteers as committee chairpersons.

Columbia, South Carolina Metropolitan Area

• Served as the lead human resource specialist for all matters of military personnel functions within the Military Human Resources Branch for the Moncrief Army Health Command for a staff of 400 military and civilian.
• Processed Defense Travel System authorizations and vouchers by ensuring and managing routing list traveler information, lines of accounting, division budget and run routine reports.
• Assisted staff with medical special pay, Defense Medical Human Resources System… Show more Served as the lead human resource specialist for all matters of military personnel functions within the Military Human.
• Assisted staff with medical special pay, Defense Medical Human Resources System internet, reassignments, student management, transition services, military personnel records, and personnel actions.
• Assisted the Commander in processing separations for enlisted and officer personnel, reassignment instructions to include deletion/deferments, personnel actions, evaluations, awards, and records review, of military.
• Briefed and counseled service members concerning regulations, procedures, and benefits entitlements. Strength management, Sponsorship Program, Defense Readiness Reporting System Army, and Evaluations Entry System.

Hinesville, Georgia, United States

• Served as a Human Resources Supervisor for a team of three for the Winn Army Community Hospital Dental Clinic. Advised the Dental Clinic’s Executive Officer on all matters of administrative and technical work.
• Initiated, processed, and tracked personnel actions including record updates, assignments/reassignments, contingency operations, awards, and strength management… Show more Served as a Human Resources Supervisor for a.
• Initiated, processed, and tracked personnel actions including record updates, assignments/reassignments, contingency operations, awards, and strength management.
• Provided guidance and assistance to Dental clinic staff as required.
• Consulted with and processed hiring actions with the Civilian Personnel Advisory Center (CPAC).
• Attended meetings on topics such as manpower requirements; management of personnel; personnel funding; overtime and award funding; and the organization’s standard operating procedures. Show less

Fort Stewart, Georgia

Serves as a Human Resources Manager for a Dental Activity. Supervises two other employees to ensure all tasking and deadlines are met. Performs administrative and technical work supporting military and civilian human resources programs, operations, and functions. In coordination with the DENTAC Executive Officer and Human Resources Analyst, initiates.

Fort Jackson, SC

• Serves as the responsible for performance of a variety of technical, analytical, advisory, liaison, and coordinating duties for the USAR Unit Commander in accomplishing the overall functions of the unit.
• Manages unit and individual training
• Counsels and advises unit personnel on the nature of training required to enhance career progression
• Provides hands-on training in unit functional areas, as required.
• Uses automated systems to request training allocations and monitor… Show more
• Uses automated systems to request training allocations and monitor the status of those requests

Columbia, South Carolina Metropolitan Area

• Served a Legal Administrative Specialist for the Department of Veteran Affairs (VA) South Carolina Regional Office. Received and provided written and oral responses to general correspondences regarding benefits for.
• Counseled claimants, their dependents, and beneficiaries via telephone to provide information on benefits and rights.
• Educated claimants on agency decisions and reasons for decisions regarding benefits.
• … Show more Served a Legal Administrative Specialist for the Department of Veteran Affairs (VA) South Carolina Regional Office. Received and provided written and oral responses to general correspondences regarding.
• Assisted beneficiaries in determining the validity of collection agent and claims for debt incurred due to medical care.
• Collaborated with the Department of Treasury in researching missing checks issued by the agency.

Columbia, South Carolina Area

* Serves as the Claims Assistant for the Non Veteran Affairs Purchased Care section. * Makes appropriate and timely disposition of requests for reimbursement or payment of medical services. * Assist the Veteran in receiving VA benefits for which they are entitled. * Prevents provision of services or benefits to administratively ineligible persons. *.

Fort Jackson, SC

• Serves as a point of contact and performs support functions relative to coordinating the commands civilian personnel program with headquarters staff, supported units and the servicing civilian personnel office
• Prepares Requests for Personnel Action (RPA) according to instructions
• Ensures appropriate documentation and justification is provided with RPA
• Contacts requesting official for missing or inadequate information
• Collects, organizes and forwards resumes, job… Show more
• Collects, organizes and forwards resumes, job descriptions, employment packets, referrals, performance appraisals, etc. to the servicing personnel office and maintains files/records on all actions

• Maintained a variety of databases and prepared computerized spreadsheets with up-to-date detailed Soldier information
• Maintained budgetary limitations and accounted for all funds and equipment totaling $1.1 million
• Attended annual training pre-camp, commanders and other conferences as required
• Exercised supervisory personnel management responsibilities over the full-time civilian and military personnel assisting in the administration of the assigned functions
• Receives all… Show more
• Receives all facility mail from external sources, to include US Postal Service, United Parcel Service, Federal Express

• Processed leaves of absences for all employees of the company
• Created files for employees leaves of absences
• Updated files for employees leaves of absences
• Ensured all documents are received and kept in employees file
• Processed time sheets and profiles
• Calculated employee hours

• Served as the principle administrative assistant to the Commander in accomplishing the overall functions of the unit
• Advised and assisted the commander and staff in establishing policy for the organization and operation of the battalion and detachment and in analyzing and preparing annual plans and programs
• Served as a team leader on the team of six people which developed Standard Operation Procedures
• Supervised three clerks by overseeing and delegating tasks; managed all… Show more
• Supervised three clerks by overseeing and delegating tasks; managed all personnel records for the organization to have official records
• Maintained secret and classified documents by securing and logging all transactions with complete accuracy

Bachelor Of Science (Bs), Health/Health Care Administration/Management

Esthetics Certification, Esthetics

Master'S Degree, Human Resources Management/Personnel Administration, General

Diploma, General Studies

Mastes Of Health Care Administration, Health/Health Care Administration/Management