Head Of Product Operations
Current- Guided business vision, branding, and incorporation in USA- Established online presence, service terms, privacy policy, contracts, security measures, legal/regulatory compliance- Implemented agile product management, CRM, and HR- Optimized client and talent onboarding, financial operations, budget, ticketing system, and digital payment methods- Streamlined workflow automations and coordinated with cross-functional teams, including designers and developers- Executed ad campaigns to boost brand visibility and customer acquisition with A/B testing to increase conversion- Conducted hiring interviews, client meetings, and discovery- Set up/handled payroll, billing, bookkeeping, and tax filings