Sheree Moore, Mba, Shrm-Scp Email & Phone Number

Conducts weekly meetings with respective business units.Consults with management, providing HR guidance when appropriate.Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.

Alpharetta, Ga

Served as the administrator for various requirements: HRIS, recruiting, onboarding and performance management with responsibility for duties such as fielding system questions and resolving issues, gathering relevant evidence needed for employee relations inquiries, Trained new hires, ad-hoc reporting, management and maintenance of confidential employee information, routine audits, and any other special projects as assigned.

Alpharetta, Ga

Facilitated training for internal and external customers using various adult learning techniques including; webinars, face to face presentations, videos, role-playing, group activities, discussions, simulators, and lectures.Developed curriculum for training programs to increase sales skills, product knowledge, systems abilities, and to deliver excellent customer service.Achieved training certifications in multiple soft skill sales, systems, and management training… Show more Facilitated training for internal and external customers using various adult learning techniques including; webinars, face to face presentations, videos, role-playing, group activities, discussions, simulators, and lectures.Developed curriculum for training programs to increase sales skills, product knowledge, systems abilities, and to deliver excellent customer service.Achieved training certifications in multiple soft skill sales, systems, and management training courses.Maintained training records for employees trained sent out reporting on training completion.Mentored employees who went on to achieve high sales productivity and accelerated career advancement Show less

Facilitated Phone team, Global Enterprise Advisor team, Order Processing, New Hire, BGCO Technical Support, and New Hire with continued education classes.Assesses, analyzes, and consults with managers and department leadership regarding workforce development issues, behavioral and technical competency model development and assessment, and leadership development; during New Hire classesPartner with Business Operations Leadership to identify program development needs; analyze… Show more Facilitated Phone team, Global Enterprise Advisor team, Order Processing, New Hire, BGCO Technical Support, and New Hire with continued education classes.Assesses, analyzes, and consults with managers and department leadership regarding workforce development issues, behavioral and technical competency model development and assessment, and leadership development; during New Hire classesPartner with Business Operations Leadership to identify program development needs; analyze learning needs and partners with subject matter experts to provide input for course contentFacilitated, coordinated and provided training/meetings with all levels of leadershipAssisted with weekly and monthly reviews to update the BGCO New Hire materialProvided performance feedback to trainees, supervisors, and managers by observing and monitoring training progress as well as maintaining records of test scoresAttend bi-weekly focus groups for Fulfillment and Phone team core teams to provide feedback on how to improve New Hire Curriculum Show less

Master'S Degree, Human Resources Management And Services

Bachelor Of Applied Science - Basc, Public Law