Sheree Liburd Email & Phone Number

Greater New York City Area

Facilitate Design/Deep Dive Sessions to gather critical business need requirements and manage client expectations within project discovery by leading demo sessions of product features and Lifion Cloud payroll processes. Create payroll functionality, accuracy, and reporting by analyzing, designing, configuring, and testing data pre-implementation. Conduct detailed test plans, use cases and user-acceptance test scripts to provide functional design specifications and business requirements to manage expectations. Review internal business process and shadows current operations during on-site client visit.

Greater New York City Area

Consulted with ADP’s largest accounts, clients with employee databases >1K to implement ADP payroll.Conducted full-cycle implementation, addressing analysis, configuration, file conversion, data validation, and go-live client training.Served as SME on taxation and banking set-ups, directing co-workers and clients to appropriate documentation and procedures.Implemented ADP solutions onto mainframe in collaboration with end users and 3rd-party administrators, developing or mirroring setup for future use.Designed training for new banking set-up procedure that was presented via webinar; success led senior management to ask for presentation to other divisions.Mentored new associates on ADP procedures Ex. analysis.Worked as a team member and occasionally as project lead when needed.Provided go-live support and transitioned to solution center, after 2 successful payroll processes

Greater New York City Area

Implemented various new services for existing clients, such as PTO setups, FLSA setups, spin-offs, standardizations, and adding new companies to existing databases.Scheduled initial call with Client to discuss project scope, created and provided Client with statement of work with project details and related project expectations.Managed project progress by use of project plans, issues logs, change control, and status reports / meetings, as appropriate.Conducted testing until expected results were achieved.Documented setup for Client and Solution Center (customer service) for continued support once project was completed.

Greater New York City Area

Onboarded new clients from required definitions through analysis, testing, and deployment.Attended kick off call to set proper client expectations.Worked with clients and vendors ensuring proper interface requirements and FTP setup were setup.Setup value added services such as direct deposit, tax service and PTO.Attended weekly status meeting (internal and client facing), assessing, communicating, and delivering follow-up items or actions plans.Provided go-live support and transitioned to solution center, after 2 successful payroll processes

Associate Of Science (As), Business Management, 3.8

Sociology

Attended for 2 years