Shereen Abdelhak Email & Phone Number

Detroit, Michigan, United States

Identifying technology and innovation challenges within the automotive industry, specifically for tier 1 and tier 2 suppliers. I develop long-term solutions that address key issues related to quality standards (e.g., ASPICE, ISO 26262), process optimization, and time management to help clients meet critical deadlines.Core Responsibilities:* Identify and secure new business opportunities within the automotive sector, focusing on suppliers needing advanced solutions for quality, process, and time challenges.* Client Relationship Management: Maintain and expand relationships with existing clients, ensuring their needs are met and supporting them in achieving and maintaining industry standards.* Innovation Solutions: Connect clients to cutting-edge, innovative solutions that enhance business performance and competitiveness, particularly in meeting quality and process improvement goals.* Proposal and Contract Management: Create tailored proposals and contracts that address the specific challenges and requirements of automotive suppliers, ensuring alignment with industry standards and timelines.

Dearborn, Michigan, United States

Founded a small business that provides premium baked goods and event planning services; hired and manage a remote team of 6, while overseeing research, development, content creation, and daily operationsDoubled revenue (2021-22) while minimizing costs by creating a highly-efficient and lean production, advertising, and sales strategyPartnered with 3 local businesses to expand operations, including a pharmacy and health food store

Detroit Metropolitan Area

Led 8 projects across Metro-Detroit focused on resolving development issues that arose due to COVID- 19; leveraged historical data, strategic insights, and consultative supportFostered strong relationships with cross-functional support teams by hosting bi-weekly stakeholder meetings as well as large-scale events, including orientations, an End of Year Celebration, etc.Led 50% of presentations focused on client-driven solutions to business owners, and delivered 6 training sessions centered on cultural competency for student leaders to ensure team preparedness when working with diverse teamsOversaw HR tasks including payroll processing, reimbursement, bonuses, etc. for all students and faculty involved in FCCP projects

Developed 4-hour training program designed to equip students with the principals and best practices of Diversity, Equity, and InclusionEmbedded DEI principles into program design by ensuring accommodations for those who are differently-abled, or who prefer different learning styles (hands-on, lecture-based, media-driven, etc.) Authored "facilitator guide" to aid program facilitators, both for this year and future programs; collected and analyzed post-program data to assess program efficacy and inform continuous improvement efforts

Developed a survey aimed at Creating a Culture of Accountability; co-created streamlined survey questions that accounted for interpretative differences to promote equity and accurate dataUtilized SPSS to analyze survey data after collecting input from 80 diverse organizationsAuthored a 25-page report detailing our data-collection process based on best practices, our survey results, and their implications

Detroit, Michigan, United States

Recruited new/recurring sponsors, as well as new business partners, based on shared values/objectives Evaluated gaps between the organizations current and desired audience and designed strategies to bridge this gap; met with CEO bi-weekly to discuss and collect feedbackAnalyzed business goals, objectives, and needs; performed and presented a SWOT analysis to compare EFCS to similar organizationsDesigned a marketing plan for EFCS, which included a compelling storyline to be used across digital, oral, and printed mediums

Designed and developed a streamlined strategic plan to enhance sustainability and effectiveness for client programsCollected data and analyzed over 30 surveys to diagnose organizational problems and provide guidance for resolutionPortrayed strong project and people management skills by providing frequent feedback and facilitating conversations with team members

Executed research on updating companies instruments, resulting in a shift to newer ones to enhance productivityCollaborated with others to develop new interventionsAnalyzed data from companies to identify the culture a workplace must achieve to provide the best service quality to customers.Presented research regarding Cultural Styles and High-Quality Customer Service to the Association of Psychological Sciences (APS)

Master'S Degree, Industrial And Organizational Psychology

Bachelor Of Arts - Ba, Psychology