Senior Customer Service
Current• Highly experienced in assisting customers in managing their bank accounts and providing them with information on other financial services• In depth knowledge of resolving customer issues and finding the best possible service package for them• Proficient in conducting activities to bring aboard new customers and maintain existing ones• Cashing checks, processing deposits, withdrawals, transfers and loan payment• Documenting larger deposits using currency transaction reports• Identifying and selling QIB bank products and services beneficial• • Developing new customer relationship and opening new customer accounts• Identifying fraudulent activity to prevent potential losses to the bank• Inform the customers about various loans and requirements of the same