-Analyzing market trends, customer needs, and competitive landscape to identify new business opportunities.- Developing and implementing strategies to generate leads through networking, cold calling, and attending industry events.-Building and maintaining relationships with potential and existing clients to foster long-term partnerships.-Preparing and presenting proposals to clients, outlining services and solutions tailored to their needs.-Working closely with marketing, product development, and other departments to align business development efforts with company goals.

I worked as a customer service representative for almost 2 years at Rush Brush, and I have successfully fulfilled some achievements, such as:-Creating the SMS content sent to the product end users.-Creating the FAQ about our products on our website.-Creating a presentation concerning how to be a fast typer on the keyboard.- Winning a competition in which I acted as a team leader for the whole team for a month.-Winning a recognition for being the top performer of the year 2021.That was along with fulfilling my main responsibilities as a customer service representative, such as:-Assisting customers by explaining procedures, answering questions, creating orders, and providing information.-Supporting customers with their inquiries and complaints online via the multiple social media channels.-Guiding customers to get the right and suitable products based on their needs and preferences.-Handling all customers’s complaints.-Building sustainable relationships and engaging customers by going the extra mile.-Identifying and escalating priority issues to supervisors.-Documenting all call information according to standard operating procedures.-Seizing opportunities to upsell products when they arise to enhance sales.-Updating job knowledge by studying new product descriptions and participating in educational opportunities.

As an outdoor sales representative, my main responsibilities were as follows:-Identify and establish contact with potential customers.-Schedule and perform product demonstrations with potential customers.-Develop and maintain relationships with existing customers.-Attend industry trade shows to identify potential sales leads and make meaningful contact with existing customers.-Follow industry trends to identify new opportunities for potential sales.-Recommend marketing strategies to target a specific region or demographic.-Generate and submit sales reports to the management team.

My main responsibilities were as follows:- Selling and promoting the company's marketing services such as social media channels moderation packages, Videogrqphy and Photography services as well.-Acting as a contact point for the company's clients to deliver their feedback.- Maintaining an accurate record of all leads, customer accounts, and sales.- Sourcing new leads and customers through cold calling, emails or other means of business development.