Shereen Abdallah Email & Phone Number

Cairo, Cairo Governorate, Eg

Cairo, Egypt

 Maintain contact with clients to obtain customer feedback regarding product/service quality Assist clients in resolving issues and complaints concerning purchased products or services Monitor contract details to notify clients of pending expiration and help process renewal

Egypt

 Interview clients to determine what kinds of properties they are seeking Visit properties to assess them before showing them to clients Coordinate property closings, overseeing signing of documents and disbursement of funds

Egypt

 Develop graphics and layouts for product illustrations and websites Determine size and arrangement of copy and illustrative material, as well as font style and size Prepare rough drafts of material based on an agreed brief Review final layouts and suggesting improvements if required

Egypt

 Answers inbound calls and respond to customer requests to ensure customer satisfaction Use questioning, trouble shooting and listening skills that support effective telephone communication and help in solving the customer’s problems & complaints to ensure achieving the FCR target Builds customer’s interest in the services and products offered by the company

Egypt

 Implement dialing system for telesales campaigns Schedule meeting different time zones for telesales campaigns Enter and update useful information in the database

Egypt

 Inform customers about a product or service using scripts Answer questions about a service or the company Ask questions to understand customer requirements and close sales

Bachelor Of Laws - Llb, Law

Education record