As a designer, I use my technical background, in-depth knowledge of epay systems and products to take business requirements and define how our IT solutions can address the requirements. With the help of Product Managers, Analysis, Architects and Developers we flesh out all details of a project before it is handed over for development. I also work closely with the development team to create FRPs, demos and prototypes for sales proposals for our potential customers. I manage the flow of… Show more As a designer, I use my technical background, in-depth knowledge of epay systems and products to take business requirements and define how our IT solutions can address the requirements. With the help of Product Managers, Analysis, Architects and Developers we flesh out all details of a project before it is handed over for development. I also work closely with the development team to create FRPs, demos and prototypes for sales proposals for our potential customers. I manage the flow of information, by getting the right people together to get the information needed so that I may design the best possible solution for the business needs. I create and manage all project documentation, written and supporting visual aids, user workflows and technical workflows. I become the Subject Matter Expert on all solutions providing a buffer between the Business Owners and the IT staff. Ultimately all decisions are filtered through me, as the designer, to ensure all risks are assessed and can be implemented within the given timeframe. In Addition, I am a key player in creating new processes and procedures to increasing the efficiency of syncing design documents and project information with the main Project Management systems (Target Process and Smart Sheet). Show less

I became the Subject Matter Expert on all epay products and operational tasks. I was responsible for configuring new products, testing, reporting and analytics as well as technical support for all epay products. I managed the monthly distribution process for all new products from beginning to end. This included configuration of vendors, product creation, product setup in our back office production system and configuration on POS delivery systems (terminal, web-based POS and integrated… Show more I became the Subject Matter Expert on all epay products and operational tasks. I was responsible for configuring new products, testing, reporting and analytics as well as technical support for all epay products. I managed the monthly distribution process for all new products from beginning to end. This included configuration of vendors, product creation, product setup in our back office production system and configuration on POS delivery systems (terminal, web-based POS and integrated systems). In addition, I was a key player in creating new automated processes and procedures to increase efficiency and accuracy for product creation and maintenance. Show less

I manage and maintain our self-service website and implement any customizations or new modules when necessary. I manage and oversee all projects regarding web-based applications being created in-house. I develop small custom web-based applications using JSP, Java OOP, HTML, JavaScript, and VBScript. I write reports using MVQuery, Query Writer and SB Plus Report writer. Most applcations are created using Unidata, a multi-valued database, SQL or a mySQL database. I analyze our internal and… Show more I manage and maintain our self-service website and implement any customizations or new modules when necessary. I manage and oversee all projects regarding web-based applications being created in-house. I develop small custom web-based applications using JSP, Java OOP, HTML, JavaScript, and VBScript. I write reports using MVQuery, Query Writer and SB Plus Report writer. Most applcations are created using Unidata, a multi-valued database, SQL or a mySQL database. I analyze our internal and external client needs to find ways to streamline processes and procedures to increase productivity. Show less