o Operational experience with SAP and working with SAP data and GHX (Global Healthcare Exchange)o Utilized SAP to produce shopping cart orders for supplies and also used a program SCALE to navigate in order to get product information and to locate products within the Johns Hopkins warehouse.o Worked with an analytics team that is flexibly deployed to support strategic supply chain initiatives which includes: supporting market research, conducting analysis on prices, spend and utilization.o Procurement activities such as: purchase orders, processing of shopping carts, handling confirmations and replenishing inventories, inventory management, supply chain training, project implementation, and other hospital network stakeholders as required to support ongoing operations and transformational initiatives.o Established and maintained relationships with shippers and vendors.o Used standard word processing, power point and spreadsheet software in day-to-day tasks and projects.o Through office management, communications skills, and analytical ability I have manipulated data; maintain office manuals, referenced materials and database structures.o Solved customer problems/issues. Process and maintain information regarding customer returns.o Performed clerical/administrative support.o Filed documents according to department policy.o Communicated with departments to do an inventory check on expired and used products and supplies.o QA Documentation: assurance of the price, product number, manufactured number and expiration dates are correct using excel spreadsheet and using GHX (Global healthcare Exchange)o Created labels for the materials in the boxes or inspect the labels and assure they are correct.

o Handled multiple projects and assisted in compiling data and generating reportso Entered materials orders in the database Asset Suite 8;o Entered stationery/supply orders;o Created Contractor Payment Approvals (CPAs) in Asset Suite 8;o Entered Paving Tickets in clients Paving System

o Processed driver applications by input information into Tenstreet databaseo Updating application information on Excel spreadsheet dailyo Adhering to safety department rules and regulations to determine proper conclusion of applicationo Scan important documents and follow SOP to provide vendor with documents to be filed forcomplianceo Handled inbound calls related to applications. Outbound calls related to missing documents or discrepancies. o Working both independently and within a teamo Proactively identify problems and implement effective solutionso Ability to multitask and organize information to accurately update team on current informationo Verifying information, report ordering and vendor communicationo Coordinate testing for drivers and working with web-based programso Review Motor vehicle records to ensure accuracyo Scanning documents, using office equipmento Making sure all forms meet compliance standards

o Analyzed and review credit applications and contracts for completeness, accuracy, compliance with state and federal requirementso Connected with dealers for additional documents needed to complete the dealo Reviewed contracts and credit applications for completeness, proper signature, accuracy and compliance with Truth-In-Lending and Equal Credit Opportunity Acts.o Accurately entered data required contract and customer information to completely book each contract.o Verified contract rates/service charges are accurate in accordance to rate letters and special programso Evaluated all documents within the contract package to ensure proper disclosure adherence to ToyotaFinancial Services internal policies and procedureso Prepared held offering letters for Supervisor review and signature for contracts that do not meet system credit approvalo Reviewed and maintained the Contract Analyst Desk Reference Handbooko Prepares dealer correspondence as requiredo Processed lease deferral principal payments in DMS (Dealer Management Systems) and HOST systemo Assists Dealer management with miscellaneous typing, filing and shipping

o Assisted with processing forms for the National Flu Program, a program that helps individuals obtain seasonal flu shots without having to make an appointmento Billed and collected on accounts receivable, corporate clinics and insurance companies in an expeditedo and efficient manner to insure proper payment and reimbursemento Assisted the flu team with processing of flu paperwork packets to ensure proper operation of the flu program.o Conducted daily audits to ensure minimal errors and proper processing of claim information

o Analyzed and maintained the confidentiality of dental provider data on dental claims and entered data into various databases (Facets and Salesforce) to ensure accuracy of data.o Provided effective communication with provider groups and operational team members to resolvequestions, inconsistencies, or missing data on claims to ensure proper and prompt processing.o Trained new hires on various processes within the department and execution of daily tasks.