Sherell C.
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Sherell C. Email & Phone Number

Contract Administrator at Konica Minolta Business Solutions U.S.A., Inc. at Konica Minolta Business Solutions U.S.A., Inc.
Location: Townsend, Delaware, United States 3 work roles 1 school
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Current company
Konica Minolta Business Solutions U.S.A., Inc.
Role
Contract Administrator at Konica Minolta Business Solutions U.S.A., Inc.
Location
Townsend, Delaware, United States
Company size
6395 employees

Who is Sherell C.? Overview

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Quick answer

Sherell C. is listed as Contract Administrator at Konica Minolta Business Solutions U.S.A., Inc. at Konica Minolta Business Solutions U.S.A., Inc., a with 6395 employees, based in Townsend, Delaware, United States. AeroLeads shows a matched LinkedIn profile for Sherell C..

Sherell C. previously worked as Contract Administrator at Konica Minolta Business Solutions U.S.A., Inc. and Customer Service Representative at Corporate Essentials. Sherell C. holds Certificate, Business/Commerce, General from Dover Business School.

Company email context

Email format at Konica Minolta Business Solutions U.S.A., Inc.

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Konica Minolta Business Solutions U.S.A., Inc.

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Profile bio

About Sherell C.

(7+ years of experience in Team Leader and Customer Support Specialist)Offered training & development to newly hired employees & co-workers to advance the correct policies &procedures. Offers guidance to co-workers for the correction of policies, procedures & future reference;provides floor support, answers questions, assist with diffusing escalated calls in support of the supervisor.Managed customer inquiries for a national supplier with over 200,000 products to offer; handled issues, billing,and all service-related requests; provided resources & problem‐solved with best‐option solutions. Providedsupport & answered questions, assisted with Client correspondences & contacts in support of the supervisor.Assisted with diffusing escalated calls; offered conflict resolution to customer satisfaction where it was critical toapply “retention‐focused” techniques that repaired trust.Conferred with customers by telephone or in-person to provide information regarding products and services;accurately processed orders, cancelled accounts & obtained details when documenting complaints.Maintained records of customer interactions & transactions, recorded details of inquiries, complaints &comments. Documented actions taken to successful resolution; routed all correspondences to departments in atimely manner.Discussed orders with customers by telephone or in person to provide information about products and services;responsible for adjusting orders, cancelling accounts & obtaining details regarding complaints.Proficient product knowledge, 360° understanding of workforce processes; sustains internal & externalconnections, Client/Vendor relationships and metrics reporting.

Current workplace

Sherell C.'s current company

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Konica Minolta Business Solutions U.S.A., Inc.
Konica Minolta Business Solutions U.S.A., Inc.
Contract Administrator at Konica Minolta Business Solutions U.S.A., Inc.
ramsey, new jersey, united states
Website
konicaminolta.us
Employees
6395
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Company profile
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3 roles

Sherell C. work experience

A career timeline built from the work history available for this profile.

Contract Administrator

Current
Konica Minolta Business Solutions U.S.A., Inc.

Develops, prepares, and administers contracts, bids, & proposals that meet specifications and comply with allpolicies and regulations. Create language standards and rules for existing & new contracts. Reviews contractterms to find any possible risk or compliance issues.Follow-up on inquiries and resolve problems about contracts. Analyzes supporting materials and agreementdocuments related to bids or contracts and provides guidance.Serves as liaison between the organization and subcontractors to implement the contracts. Maintains contractrecords used to ensure compliance with reporting and regulatory requirements.

Aug 2018 - Present

Customer Service Representative

Corporate Essentials

Specialized in the highest quality of service to corporate clients; successful use of coffee, tea brewingequipment & product knowledge with the ordering management software to process customer orders efficientlyand accurately.Provided excellent service to all customers; handled product issues, billed inquiries, & all service-relatedrequests. Attended all professional development training to better process internet, phone & online orders;utilized selling and product knowledge skills to make suggestions to customers.

Feb 2017 - Aug 2018

Customer Service Specialist

Manfrotto Distribution

Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus anddependability in performance evaluations.Provided management oversight, as the lead "go-to" person for assisting representatives with B2B, as well astracking orders; became processed EDI orders for large accounts such as Target, Amazon, and Best Buy.Managed a high-volume workload within a deadline-driven environment; responsible for answering customer &dealer calls, completed order box, processed orders, returns & issued credits.

Dec 2013 - Aug 2016
Team & coworkers

Colleagues at Konica Minolta Business Solutions U.S.A., Inc.

Other employees you can reach at konicaminolta.us. View company contacts for 6395 employees →

CM Cynthia Marquez Cynthia Marquez Colleague at Konica Minolta Business Solutions U.S.A., Inc.Simi Valley, California, United States View → DC Dierdre Curran Dierdre Curran Colleague at Konica Minolta Business Solutions U.S.A., Inc.Ramsey, New Jersey, United States View → BH Brian Hallow Brian Hallow Colleague at Konica Minolta Business Solutions U.S.A., Inc.St John, Indiana, United States View → CL Curtis Long Curtis Long Colleague at Konica Minolta Business Solutions U.S.A., Inc.Lansing, Michigan, United States View → TT Toshi Takagi Toshi Takagi Colleague at Konica Minolta Business Solutions U.S.A., Inc.United States View → SM Steve Morin Steve Morin Colleague at Konica Minolta Business Solutions U.S.A., Inc.Woodstock, Connecticut, United States View → JT John Tait John Tait Colleague at Konica Minolta Business Solutions U.S.A., Inc.North Kingstown, Rhode Island, United States View → MB Mark Bates Mark Bates Colleague at Konica Minolta Business Solutions U.S.A., Inc.Okemos, Michigan, United States View → KS Ken Slater Ken Slater Colleague at Konica Minolta Business Solutions U.S.A., Inc.Jonesboro, Arkansas, United States View → BH Brein Huffman-Stinson Brein Huffman-Stinson Colleague at Konica Minolta Business Solutions U.S.A., Inc.Greater Bloomington, Illinois Area, United States View →
1 education record

Sherell C. education

  • Dover Business School
    Dover Business School
    Business/Commerce, General
FAQ

Frequently asked questions about Sherell C.

Quick answers generated from the profile data available on this page.

What company does Sherell C. work for?

Sherell C. works for Konica Minolta Business Solutions U.S.A., Inc..

What is Sherell C.'s role at Konica Minolta Business Solutions U.S.A., Inc.?

Sherell C. is listed as Contract Administrator at Konica Minolta Business Solutions U.S.A., Inc. at Konica Minolta Business Solutions U.S.A., Inc..

Where is Sherell C. based?

Sherell C. is based in Townsend, Delaware, United States while working with Konica Minolta Business Solutions U.S.A., Inc..

What companies has Sherell C. worked for?

Sherell C. has worked for Konica Minolta Business Solutions U.S.A., Inc., Corporate Essentials, and Manfrotto Distribution.

Who are Sherell C.'s colleagues at Konica Minolta Business Solutions U.S.A., Inc.?

Sherell C.'s colleagues at Konica Minolta Business Solutions U.S.A., Inc. include Cynthia Marquez, Dierdre Curran, Brian Hallow, Curtis Long, and Toshi Takagi.

How can I contact Sherell C.?

You can use AeroLeads to view verified contact signals for Sherell C. at Konica Minolta Business Solutions U.S.A., Inc., including work email, phone, and LinkedIn data when available.

What schools did Sherell C. attend?

Sherell C. holds Certificate, Business/Commerce, General from Dover Business School.

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